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    Why do I have no Malware protection now?

    Discussion in 'Security and Anti-Virus Software' started by Halo360Fan, Jul 3, 2008.

  1. Halo360Fan

    Halo360Fan Notebook Deity

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    ok i got this message saying I have no Malware protection it never appeared until now. I have MAcAffe on my computer. So what do I do about the Malware protection?
     
    Halo360Fan, Jul 3, 2008
    #1
  2. Halo360Fan

    Halo360Fan Notebook Deity

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    Ok it says windows could not find anti virus software on this computer but I have macAfee on this laptop. Why is it saying there is no anti virus software?
     
    Halo360Fan, Jul 3, 2008
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  3. Jakpro

    Jakpro Notebook Evangelist

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    A registry flag is set incorrectly. When you install McAfee, it will set a registry flag that signals the Security Center that you are using it. It could also be not started. Check in Services if it has started.

    You can tell Windows that you have a program that is protecting your computer in the Security Center in the Control Panel.

    Or, you can go to the registry and correct the flag. Or, you can go to the McAfee website and see what they tell you to correct it. You could re-install McAfee.

    Registry: HKLM\CurrentContolSet\Services\AntiVirService
     
    Jakpro, Jul 3, 2008
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  4. Jakpro

    Jakpro Notebook Evangelist

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    . Go to control panel and open Administrative tools.
    2. Click on services.
    3. Stop these services:
    Windows Security Center
    Windows Management Instrumentation
    SBSD Security Center Service (if you use Spybot Search & Destroy).
    4. Let all them to Automatically start.
    5. Follow the path C:\Windows\System32\wbem\Repository and delete the file Repository
    6. Go to Services and Continue all the Services above or go to next step.
    7. Reboot

    This will rebuild the deleted folder and the database. Once restarted, Windows Security Center should show the correct info and antivirus and firewall should now be recognized
     
    Jakpro, Jul 3, 2008
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  5. Jakpro

    Jakpro Notebook Evangelist

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    If it is still not working:

    Step 1 Go to safe mode (may be with networking) Click on Start/All Programs/Administrative Tools/ right click on
    services and click on "run as administrator"
    Step 2. Double click on "Windows Management Instrumentation" and click
    on STOP button and stop this service
    Step 3 Goto c:\windows\system32\wbem\repository and rename the
    repository folder to repository.old
    Step 4. Then goto "Windows Management Instrumentation" and click on
    START button and start this service
    Step 5 Restart the computer and issue will be resolved.
     
    Jakpro, Jul 3, 2008
    #5
  6. pixelot

    pixelot Notebook Acolyte

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    I'd recommend using AVG 8 Free (following these instructions), or Avira after your McAffee subscription runs out. :cool:
     
    pixelot, Jul 3, 2008
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  7. Baserk

    Baserk Notebook user

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    Did you get these warnings/popups during surfing the internet, are they asking/telling you to download a certain program or was the problem in the registry and has Jakpro's solution worked?
    Perhaps you can make a screenshot of one of the popups?
     
    Baserk, Jul 4, 2008
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  8. Halo360Fan

    Halo360Fan Notebook Deity

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    With Macfee Running I should be ok right? I have done like 3 virus scans and nothing has turned up.
     
    Halo360Fan, Jul 4, 2008
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  9. Baserk

    Baserk Notebook user

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    If you have a full security suite from McAfee with the anti virus updated you should be OK.
    However if you still get these warnings it's important to know what they are.
    Are they from Windows Security Center like on this page; link? In that case, check Jakpro's instructions.
    If they are random popups while surfing the internet/opening up IE, you might have some adware installed.
    To make sure, run Kaspersky's Online Scanner or the one from Eset.
    Check my signature for links.
    Cheers.
     
    Baserk, Jul 4, 2008
    #9