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    What type of virus do I have?

    Discussion in 'Security and Anti-Virus Software' started by 8rpeavler, Mar 4, 2010.

  1. 8rpeavler

    8rpeavler Newbie

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    I really need some help my laptop has everything on it and it has got a virus in it now what it does is it will turn on then it will lock completly up after 2-3 min of being on i can run it in safemode with no problems can anyone please help me
     
    8rpeavler, Mar 4, 2010
    #1
  2. arjunned

    arjunned Notebook Deity

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    Have you run scans with your resident AV? Which one are you using?

    I would suggest running a scan with Hitman Pro, in safe mode (with networking; as u need an active internet connection to run a scan).
     
    arjunned, Mar 4, 2010
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  3. Mikazukinoyaiba

    Mikazukinoyaiba Notebook Evangelist

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    I suggest Malwarebytes
     
    Mikazukinoyaiba, Mar 4, 2010
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  4. Melody

    Melody How's It Made Addict

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    If you can go into safe mode, the first step is to scan so that you can isolate and quarantine whatever file or folder is infected or compromised. Second step is backing up all your important date. Do not take action against the virus until you've backed up confirmed secure data(i.e. files which you can confirm are clean). Once you've backed up everything, you can quarantine or delete the infected files and see how the system behaves.
     
    Melody, Mar 4, 2010
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