The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Virus infection - Need help

    Discussion in 'Security and Anti-Virus Software' started by WonderBread, Mar 28, 2008.

  1. WonderBread

    WonderBread Notebook Guru

    Reputations:
    0
    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    15
    Earlier AVG found 3 worm/spybot.xxx files on my computer, but it wouldn't let me do anything to them. Couldn't delete it, put it in the vault, or heal it. I installed and ran AntiVir, Avira Anti-Rootkit, Spyware Doctor, a-squared, and Online Armor (all free editions). Before now I only had AVG and Ad-Aware, and Ad-Aware was rarely used. I uninstalled AVG and because I thought it might interfere with Avira, and I forgot the file extension to the worms. I googled the full file name when I first saw it though, and there were no results. When I googled it without the extension, two websites said Spyware Doctor could fix it, but it never found it and the free edition only scans. A-squared found a trojan and 74 other "detected objects", but it didn't save the report (used to AVG). The trojan was the only object with a "high" threat level though. I'm about to reinstall AVG to get the file name again, and to see if it might have been taken care of without me noticing. I'm also wondering if system restore would fix this. I've heard that safe mode makes trojans easier to find somehow, is this true and does it apply to other viruses (worms?)? Is there some magic solution that would fix all of this right now (other than reformatting o__O)? Is this as serious as I think it is? Until I know, I need anything and everything. If something has a higher success rate, I could care less how slow it makes my computer or whatever. <.<
     
  2. Gintoki

    Gintoki Notebook Prophet

    Reputations:
    2,886
    Messages:
    6,566
    Likes Received:
    0
    Trophy Points:
    205
    Use the NOD32 trial. If it doesn't let you clean, then buy it.
     
  3. WonderBread

    WonderBread Notebook Guru

    Reputations:
    0
    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    15
    Does having multiple AVs installed cause problems/shoud I uninstall Avira before installing the NOD32 trial?
     
  4. Gintoki

    Gintoki Notebook Prophet

    Reputations:
    2,886
    Messages:
    6,566
    Likes Received:
    0
    Trophy Points:
    205
    It generally shouldn't but you never know. It might be a good idea to do this but i generally wouldn't worry about it unless NOD32 warns you about it during install.
     
  5. Thomas

    Thomas McLovin

    Reputations:
    1,988
    Messages:
    5,253
    Likes Received:
    0
    Trophy Points:
    205
    Maybe worth downloading a squared as well.
     
  6. WonderBread

    WonderBread Notebook Guru

    Reputations:
    0
    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    15
    I tried a-squared, it found a trojan and some small threats. NOD32 found nothing, but the log mentions alot of "error opening", "is OK (internal scanning not performed)", and "archived damaged - the file could not be extracted" messages. I'm guessing the virus infected the damaged archives?
     
  7. Gintoki

    Gintoki Notebook Prophet

    Reputations:
    2,886
    Messages:
    6,566
    Likes Received:
    0
    Trophy Points:
    205
    It seems to be adware/trojan so install things like Spybot Search and Destroy and SuperAntispyware.
     
  8. WonderBread

    WonderBread Notebook Guru

    Reputations:
    0
    Messages:
    69
    Likes Received:
    0
    Trophy Points:
    15
    Any way to fix the damage?

    EDIT: My friend says he uses Symantec, which I've heard bad things about. <.< Would good free security software be better for him? o.o
     
  9. coolguy

    coolguy Notebook Prophet

    Reputations:
    805
    Messages:
    4,679
    Likes Received:
    12
    Trophy Points:
    106
    Norton is really good in removing infections. it saved my laptop's life once.