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    Unable to access website due to antivirus or firewall

    Discussion in 'Security and Anti-Virus Software' started by JWBlue, Feb 21, 2014.

  1. JWBlue

    JWBlue Notebook Deity

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    I am unable to access wwww.adobe.com anywhere on our network.

    We are running Avast and Comodo. I disabled both, still nothing.

    I have been having difficulty with Flash and have downloaded in the past. Now I can not access any Adobe site.

    I am almost sure this is firewall or virus protection related.
     
    JWBlue, Feb 21, 2014
    #1
  2. TreeTops Ranch

    TreeTops Ranch Notebook Deity

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    "wwww.adobe.com" is incorrect for adobe link. Use Adobe.

    However, even the correct link is slow loading today for some reason. Took about 10 seconds to load then only in sections (part of the home page took longer to load)
     
    TreeTops Ranch, Feb 23, 2014
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  3. TwiztidKidd

    TwiztidKidd Notebook Evangelist

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    Try typing in the address bar: 192.150.16.64 then Enter.

    It is very possible that your router sees any 192.x.x.x series of IP numbers as an internal LAN allocation, it depends on its subnet mask setup.

    Try to change the "mask" in the router from 255.0.0.0 to 255.255.0.0.

    The router should place the adobe.com 192.150.x.x series of IP numbers outside the internal LAN allocation, turning it into a public series of IP numbers.
     
    TwiztidKidd, Feb 23, 2014
    #3
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  4. JWBlue

    JWBlue Notebook Deity

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    Thank you. It led me down the right path.

    For some reason, that IP does not work, but "http://193.104.215.61/" does.
     
    JWBlue, Feb 25, 2014
    #4