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    USB slots died.. :(

    Discussion in 'Security and Anti-Virus Software' started by decaPODA, Apr 7, 2009.

  1. decaPODA

    decaPODA Notebook Evangelist

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    inserted a USB stick..infected with virus(got to know only after check that on other PC with awast) n suddenly every USB slots died..

    no keyborad working, no mouse working..had to switch back to old style mouse ,keyboard(one which does not have usb connectivity. )

    what to do..
     
    decaPODA, Apr 7, 2009
    #1
  2. heliopath

    heliopath Notebook Guru

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    The one sure-fire way to get rid of a virus, Is to do a reformat folowed by a clean install.. I hope you know how to do that, If not there are other options such as certain online virus checkers, or downloading and using a free one, AVG comes to mind.
     
    heliopath, Apr 7, 2009
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  3. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Have you restarted the computer?

    I had USB ports "dieing" on me when I disconnect my USB Hub... don't ask why. A restart fixes the problem.

    If that is the case, you surely have some anytivirussoftware on your computer, or not?
     
    DetlevCM, Apr 7, 2009
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  4. decaPODA

    decaPODA Notebook Evangelist

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    restart did not help.. n yeah..have awast running over there.. only f*#k up was that it was not updating itself for some @#$$%% reasons.. updated right then..but it wouldnt help.didnt catch any virus sorta thing. n for some wise reason we thought of uninstalling-reinstalling usb drivers..thought this would do,cause they seemed to be DEAD, not reading anything..didnt help :)

    any idea how to get them back to working..
     
    decaPODA, Apr 7, 2009
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  5. Baserk

    Baserk Notebook user

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    If you have resolved the malware infection, try checking the following;
    Click on Start/Vista orb-> Run-> type "regedit"-> check HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR.
    The value for Start Dword should be 3; enabled. 4 means disabled.
    That way you can at least solve the issue of using USB-sticks.
    Have you tried rebooting after disconnecting the keyboard and mouse and then re-inserting those?
     
    Baserk, Apr 7, 2009
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  6. decaPODA

    decaPODA Notebook Evangelist

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    yup.. :confused: didnt help either.. restarted after pulling out n plugging them back ..
     
    decaPODA, Apr 7, 2009
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  7. mikeyhd

    mikeyhd Notebook Consultant

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    if you insert an windows installation CD and you can move though the steps, then it must be your current installation that cause trouble.
     
    mikeyhd, Apr 7, 2009
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