Trying to uninstall Norton

I've been trying to uninstall Norton. At first, it seemed like it was working. I'm using Vista, and I used the windows uninstaller.

It seemed like it was done, the bar was completely finished, but then it was hanging for half an hour after that. I noticed the cursor showed it was loading only when I hovered over that window, every else, no.

So I shut it down through Task Manager and restarted the computer.

Now, I've tried to re-start the uninstall, but it never starts, it just hangs on 'Install failed. Gathering error information. This may take several minutes.' It did this for a while. And now, it just gave me a prompt to insert a CD! (This Norton came with the computer) I'm trying to UNINSTALL it, why would it want a CD?

Is there another way to uninstall it? Thank you for your help.

Also, I'd like to add, when I started writing this, my computer just randomly beeped. It's never done that before. Could it be related to this? D=

 

Ok .. first, try the norton removal tool

Edit: sorry, forgot to give the link >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Second, get in something like Revo Uninstaller (which has been working like a charm for me till now) and probably CCleaner to just clean out the reg' after the uninstall (though Revo itself pretty much does a great job)....

And finally, Norton uninstall has not been as complete n neat in some cases.. though for me, I did it once and it went on well.. but there were reports that some uninstalls didn;t go well.. but try it out. GOod Luck.

Edit 2: As for the beep', the number of beep' are like indications of few different situations / scenarios.. u may want to count it next time it happens and google for the possible interpretation.

 

The norton removal tool seemed to have gone smoothly. How can I tell if it was successful?

 

If it went on smoothly, it must have been successful, because thats what it did for me..

Just to be sure, u can run CCleaner or EasyCleaner... they are safe and good.. with EasyCleaner click unnecessary, select the drive, find and delete any symantec things if u find them.. with CCleaner, make sure you "back up" your reg when it asks you with a popup window...

And oh btw, why removing Norton??? *if I may ask*

 

Once Norton gets its tentacles into your system, it doesn't want to let go. Kind of like AOL.

 

Norton came with my system, and the subscription's gone now. I thought it'd stay working, even if it's not updated, but it stopped working completely. It says it can't run any scan, can't do malware protection, or auto-protect. My system was completely vulnerable.

Besides, I've heard Norton isn't good anyways. So I downloaded Avira now.

 

Since your done with SymNRT and it was successful, make sure you goto add/remove programs and make sure Live Update and anything else my Symantec isn't still there. I believe you have uninstall LiveUpdate youself.

 

Good move.

I have tried using Norton twice over the last 5 years, and despite my best efforts at giving them a second chance, no dice.

Nobody gums up a system like Norton.

Run the trial version of Spacemonger and you will probably still find bits and pieces of Norton (Symantec) still lurking.

I just wiped a hard drive clean with Erase prior to donating it to charity, and I found evidence of the Norton program I had uninstalled 4 years ago.

 

Have you tried NIS 2008 or 2009? IMO, best virus and internet protection suite on the market. I have 2008 and absolutely love it; 2009 is supposed to be even better.

 

I support MATT very much for his reply...

Now, if your subscription is still active, you could try reinstalling again (Btw, what Norton do you have?) If the subscription is still running you could activate it again ( was it 3 times or something with the NIS?? I don't really remember. Let me see if I can find the chat log of my chat session with Norton and see what it was exactly)

But you know the best way? (I mean if you want to continue with Norton) Get on to the online chat with Norton Support (its great, the chat) and tell the guys your system was messed up completely with a virus, you uninstalled Norton because it was corrupted as well and tell them you have an active subscription till however long you have it for..

Those guys (at least the few times I got on with them, were extremely capable and know what they are doing / saying to you) will ask for your permission to remote access your system, go ahead with it, and let them just reinstall Norton and reactivate it for you.... This is not a story, but a fact from personal experience...

And finally, if you don't want to use Norton anymore (and I would like to say I disagree in full with what 'built' said), then its your choice

But Norton in general these days are great, very light, and more so with the NIS 2008 and even better with NIS 2009.. NIS 2009 already has got rave reviews.... and its just the beginning.. Norton has come a long way and they are going in the right direction I would think...

Anyway, good luck.

 

I have purchased and used Norton on two separate occasions since 2003, using Norton for one year the first time and 6 months the second time. The second time was in 2007.

I purchased three laptops this summer, and on the first one. I decided to leave Norton on for a trial. Within 3 days, I was removing every last trace of that bloatware. WAAAYY too many graphics, very intrusive. Seems more of an advertisement for Norton (and not in a good way) than anything else.

I wasn't impressed with the latest iteration of Norton, and removed it from subsequent machines.

 

Yes... Norton during those years were quiet bulky and heavy on the system.. accepted and there are many others who would accept too.

Nope... this I would not agree at all - particularly your statement "that bloatware".. it is NOT a bloatware... Probably you have been just having the previous experience with Norton on ur mind and you didn't fully use it or check it out... And the "way too many graphics" part also is something I would never agree... What graphics are there with the latest Norton? I don't understand.. AFAIK, they are neat, simple and come with a very easy to use / configure / set it up UI compared to the previous versions of Norton..

I have been using Norton as well, this year (NIS 2008) and I have my flat mate and 8 other friends who are with Norton 360, and none of their systems show any effect in performance arising out of Norton.. In fact its very silent, pretty light, effective with detection rates on par with the other AV software' available... and all this, has ONLY gotten better with NIS 2009.. So there..

Anyways... opinion' / thought' may differ

 

Ehh until Norton proves itself to be better than Avira or NOD32, it's not worth it. I'd say just use Avira free in conjunction with Comodo firewall and antispyware software. If you are looking to purchase an antivirus, I'd get NOD32.. it scans quick, has good detection rates, is relatively cheap and doesn't use much memory.

 

+1 on the NOD32.

 

That's why it's good we have choices.