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    Trouble with Antivir 10

    Discussion in 'Security and Anti-Virus Software' started by miwiken, Apr 25, 2010.

  1. miwiken

    miwiken Notebook Consultant

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    Recently I upgraded in Antivir 10 and ever since then the guard part of the program shuts down and starts up sporadically every couple of minutes. This wouldn't be so much of a problem if it were only that but my computer seems to slow down dramatically when it happens.

    I was wondering if anyone else has this problem or if they know how to fix it. Windows defender is known to conflict with Antivir and I have that disabled and also Teatimer from Search and destroy disabled but the porblem keeps happening.

    I was also wondering if some programs that shipped with this Thinkpad T61p might be the problem.

    This is a fresh install of Avira with all of its componets completely removed beforehand.
     
    miwiken, Apr 25, 2010
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  2. gerryf19

    gerryf19 I am the walrus

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    Haven't seen Avira exhibit this behavior (avguard shutting down sporadically) but I have seen it slow computers down recently.

    AVGuard shuts down during definition updates but it sounds like this occuring more frequently so we have something uniusual going on.

    What I would do:

    1) Load process monitor from sysinternals and record a log until it happens, then examine the log for odd behaviors,

    http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx


    2. Uninstall it and find an alternative AV program.
     
    gerryf19, Apr 25, 2010
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  3. miwiken

    miwiken Notebook Consultant

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    Wow, that program gives me a headache. Probably the best option would be to uninstall it and find something else, but I still like to figure out what's going on if just for curiosity sake.

    With anitvir's event log I can get the time where the guard stopped but I don't know what I'm looking for in program monitor and there are 10,000 process for second when the guard closed.
     
    miwiken, Apr 25, 2010
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  4. gerryf19

    gerryf19 I am the walrus

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    I know, it takes a while to get the hang of it, but it is a remarkable program when it comes to troubleshooting....to paraphrase one of the developers, "When in doubt, run process monitor."

    Hint: learn to use and love FILTERS
     
    gerryf19, Apr 25, 2010
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  5. modernape

    modernape Notebook Guru

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    I take it you've posted in the Avira support forum as well? - the moderators on there know their stuff inside out and should be able to sort you out.
     
    modernape, Apr 28, 2010
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