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    Norton internet security Error, during a scan

    Discussion in 'Security and Anti-Virus Software' started by GR8G1, Aug 30, 2008.

  1. GR8G1

    GR8G1 Notebook Enthusiast

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    Hi

    I was running scan with Norton internet security for severals minutes, turn off the display and resumed few minutes later and found that an error occured,

    Norton error:
    "Norton internet security has encounted an internal program"

    Microsoft Windows error:
    "Symantic application core service stopped working and was closed"

    Is this a major issue? and any solutions to this error?

    (Asus G1 with Vista 64-bit)
     
    GR8G1, Aug 30, 2008
    #1
  2. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    try reinstalling NIS..
     
    fonduekid, Aug 30, 2008
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  3. Michael York

    Michael York Company Representative

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    Hi Gr8G1,

    This is Mike from the Norton Authorized Support Team.

    The error you are receiving can be cause be either a problem with one of the updates or corruption in your installation of Norton Internet Security.

    Please follow the instructions in the following document to resolve this issue.

    Resolve Norton Internet Security Internal Program Error

    Thank you,
    Mike
     
    Michael York, Sep 1, 2008
    #3
  4. Baserk

    Baserk Notebook user

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    Symantec Support is present on NBR?
    Michael, is this a one timer or are you going to be here regularly?
    Cheers, Baserk
     
    Baserk, Sep 1, 2008
    #4
  5. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Woww... NIS support here on NBR??? Who else are in here?? ;) ;)

    Well, thats what I said as well... try reinstalling!!! Anyways... and further, I would recommend removing Norton with the norton removal tool rather than just uninstalling from withing windows....
     
    fonduekid, Sep 1, 2008
    #5
  6. jcm4

    jcm4 Notebook Evangelist

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    Wow, a real Norton's person. Maybe he'll defend NIS 2008 from all of these rabid Avira/Avast users present on the forums. ;)

    EDIT: Mods, move to AV/Security section?
     
    jcm4, Sep 1, 2008
    #6
  7. Hiker

    Hiker Notebook Deity

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    With your help of course. ;)
     
    Hiker, Sep 2, 2008
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  8. jcm4

    jcm4 Notebook Evangelist

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    Haha yep. :)
     
    jcm4, Sep 2, 2008
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  9. GR8G1

    GR8G1 Notebook Enthusiast

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    Thanks, for your help much appreciated :)
     
    GR8G1, Sep 11, 2008
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  10. Michael York

    Michael York Company Representative

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    Hi GR8G1,

    I'm happy that I was able to assist you with the problem you experienced with Norton Internet Security.

    Thanks,
    Mike
     
    Michael York, Sep 11, 2008
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  11. Baserk

    Baserk Notebook user

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    No need to be so formal the next time, Mike.
    Folks might think you're a bot of some kind. :D j/k
     
    Baserk, Sep 11, 2008
    #11
  12. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    lol, I was about to say this, because I just got off a chat with Norton support regarding the NIS 2009 upgrade (more about that in the NIS 2008 thread), and I came here and it was like a deja vu.... :p :p :D :D

    Anyway, yeah MIKE :) we appreciate your time and help here and lets make it more like you are one of us.. ;) ;) :D :D :D :)
     
    fonduekid, Sep 11, 2008
    #12