Internet Explorer Not Responding

This forum has been so helpful to me! I was hoping someone might suggest what is wrong when I open Internet Explorer on my new HP 9500? Sometimes it won't load at all. Other times I can see the main page for MSN or Yahoo etc ... then when I want to click on a link or type in a search ... its frozen. Eventually I get a "not responding". I have to go to the Task Manager to "End Task" to get IE to close. Windows sends the message that "Internet Explorer it not responding" and gives the options to: "restart, close or wait". Vista tries to check for solutions then *poof* the window goes away without any kind of feedback as to what just happened to make IE freeze.
My DSL connection is fine. I can open AOL without any problems.

Thanks in advance for your help.

Malinda

 

Try running IE in no add-on mode. This will just run IE without any third party add-ons. This will help to identify if one of the add-ons are causing the problems. To run IE in no add-on mode click Start, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-ons).

 

Thank you. I gave it a try but "Internet Explorer is currently running without add-ons".

Malinda

 

Download Mozilla Firefox and use that instead! XD

 

Thanks! I hoping someone would sugggest a different browser. I'll do it right now. Thanks again.

Malinda

 

Downloaded Mozilla Firefox. It still feels like there's a problem. My first click on a link was not responding. I it the red x to stop the loading, then clicked to reload. The page opened. Still other links hesitate but not nearly as long. Seems something else may be at foot here. Like maybe Vista is checking the source before loading the page????

Malinda

 

Personally I've not felt any sort of "speed" difference between my Firefox and IE browsers when switching between XP and Vista so I wouldn't imagine Vista would be checking the source. Is your internet connection behaving as it should be for other applications? Aside from that are you running any sort of anti-virus application that may "pre-scan" pages for malicious information or threats?

 

i 2nd Sub-D regarding checking/reviewing AV settings, any disk-performance monitoring app in the background

cheers ...

 

Hi Sub-D, yes the internet connection is working a-okay for my other applications on the HP9500 and also for a second laptop running XP. Both are on the wireless network. I turned Norton off. An annoying program (would love suggestions of better anti-virus software). AOL is my primary email program - perhaps its auto virus scanning could be causing??? However it has never been a problem on the XP laptop.

I'm stumped! But determined to figure this out.

Thanks again for taking the time to reply.

Malinda

 

You mentioned AOL Moges . . . I think you've got a junk/bloatware problem not an issue with your browser. Have you cleaned your new machine yet? A friend recently bought a new eMachines desktop; her machine acted just as yours does now until we cleaned it up.

 

The antivirus software that I run is AVG 7.5, Ad-Aware SE and Spybot Search and Destroy and they do a good job at looking after my system without eating up too many resources. I agree with bmwrob that you should check your programs and remove anything unneccessary. You could also try configuring the programs that start on boot up by running "msconfig".

 

Hi bmwrob, by cleaning do you mean going into Add/Remove Programs and removing AOL and any other applications I'm not using?

Thanks.

Malinda

 

Yes, you can do it that way. Or do a manual search, or both. I also like to edit the registry - especially for AOL, Norton and the like, and use RegSeeker to do so. CCleaner is another program that works well. Also, Sub-D suggested msconfig to stop unnecessary programs from starting - good idea. Probably a lot will disappear from the start up list once you've deleted unwanted programs. In addition, you might want to check into using services.msc to stop unnecessary processes.

 

I've thrown up my hands and called in The Geek Squad. I tried cleaning up but still have the freeze. In addition there is something wrong with my wireless network setup and I'll be darned what it is but it wasn't an issue with the older laptop running XP and now it is with the new HP running Vista. Today I bought a wireless-G Printserver so that I can override the problem with my network not being able to seeing the printer. The install looked like it went well then when it finally came time to make the connection I got the dreaded error message, "connection failed".
... so I'm throwing in the towel ... and $160!

I do appreciate your help. Thanks again.

Malinda

 

Well, sometimes all the effort just isn't worth the headache if you've got a few extra bucks. Hope your money is well spent, Moges, and that you're up and running quickly.