Help Needed: Missing .dll file upon start-up :(

I was just surfing the net, did some paper works in MS Word, and installed giveawayoftheday's Paragon app the other day. When I restarted my notebook, I was surprised to see a window popped up upon start-up in desktop mode, saying: "There was a problem starting C:\Windows\system32\sshanas21.dll. Access is denied." (screen capture is seen in the attached image below). I don't know what this missing .dll file means. It's actually my first time to encounter such .dll file. I tried using CC Cleaner, Advanced Systemcare Pro, and Uniblue Registry Cleaner. All those apps were very effective in remedying missing .dll file before also upon start-up. It's only now that they didn't work in solving the abovementioned missing .dll file Does anyone know how to solve this missing file? Thanks in advance (^_^)

 

the file is most often associated with a really, really bad malware infection. very hard to clean.

 

How to remove sshnas.dll or sshnas21.dll trojan (Remove trojan FakeAlert) | My Anti Spyware

 

-thanks a lot, Gerry. i will try this asap.

-Btw, Gerry, what do think is the cause why i obtained such malware?

 

hi comrade.
just want to check is this the site you got paragon from (safe link) Giveaway of the Day - free licensed software daily. Today: RSS Feed Creator - RSS Feed Creator is a easy-to-use desktop RSS editor that allows you to create and maintain your own RSS newsfeeds ...
if it was its safe as its been around for years and ive had it posted on a few of my forums with hundreds of members using it on a daily basis with no bad feedback. but there are quite a few sites that try to mimic this original site and ive heard they can contain malware/trojans.

 

-Thanks, Gerry. I followed all the instructions listed in this link, and presto, everything worked out smoothly. No more missing .dll file upon start-up! Thanks again!!

I downloaded mine in the official site itself, what seems to be the problem then why I got that trojan/malware?

 

@ comrade_commissar7....Please use the multi-quote buttons instead of posting consecutive posts as it is against the forum rules.

 

well i dont think you got the virus from that site otherwise there would have been thousands of complaints. it must have come from somewhere else.
which antivirus are you using?

glad you got it sorted though following the link from Gerry.

 

I also doubt that you got it from that site--though you never know. I don't think the site intended to infect you.

There are a lot of websites sitting on infected servers as well as sites that serve advertisements that are infected.

Either way, glad it got worked out.

 

Okay, thanks Padme. Will pay heed to your advice...

I am using Avast! Anti-Virus Pro, do you think Avast! is not sufficient enough to counterfeit the virus I obtained? I really got the malware right after installing and activating Paragon from giveawayoftheday

 

im using avast pro as well and have had no problems with it yet.
might be worth filling out the reply page on giveaway and see what the regular downloaders say.
only other thing i can think of is its a false positive.
i get this some time in my games downloaded from steam. not really a virus but it thinks an exe file is.
sorry cant help out much more.

 

-okay, thanks a lot