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    Can't clean the viruses off my comp., Help!

    Discussion in 'Security and Anti-Virus Software' started by vistanoob18, Sep 12, 2009.

  1. vistanoob18

    vistanoob18 Notebook Guru

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    I'm pretty sure my computer is really infected with viruses. I downloaded some program a while back to play and swf video file and I think it's a virus. I've tried to unistall it and it can't be unistalled. I then tried manually deleting the file but my computer says I don't have access to do that.

    I can't afford to replace my hard drive and I wiping my current one clean hasn't worked in the past. Can someone please help me? I've used avira, kaspersky, malwarebytes, and a few other programs but the virus is still here.

    I also get pop ups every time I'm on mozilla for advertisements. I don't know if it's related but I'm guessing it's some kind of bug too. At one time, my home website had the advertisements coming up when I opened my web browser.

    PLEASE HELP!!!
     
  2. kegobeer

    kegobeer 1 hr late but moving fast

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    Reformatting and installing your operating system will remove all viruses. If you have infected files on another partition, and you don't install good antivirus before you access that partition, you'll be infected again.

    Back up your data to some DVDs or a removable drive. Install your OS again - but do an advanced install so you can delete the partitions and/or format the partitions (your choice - I think formatting all of the partitions will suffice) before the installation begins. After the OS is installed, download all of the Windows updates. Do not disable UAC, do any OS tweaks, etc. Next, download an antivirus application (Avira is a good free one), install it, perform an update, and then scan your system. Under no circumstances do you even look at another partition, DVD, etc. Next, scan the DVD/partition/removable drive.

    If you're getting viruses, you need to be more careful. Watch where you browse, don't download torrents, don't visit pron sites, etc etc etc.
     
  3. yuyi64

    yuyi64 Notebook Consultant

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    Have you done your scans and removals in safe mode? If not, try it that way and see if it works. I also I notice you didn't mention SuperAnstispyware in the list of tools you've tried. Give SAS a shot as well.
     
  4. Vinyard

    Vinyard Notebook Evangelist

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    It sounds like you should reformat. If you have tried so many different anti-virus programs you should really consider reformatting. If you have tried all other methods such as scanning in safe mode you should definitely reformat.
     
  5. DarkSilver

    DarkSilver MSI Afterburner

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    What the name of the virus? Or the advertisement?
    Probably you need this, SmitFraudFix.
    Please do read the guide and understand how to use it there. It is FREE!
     
  6. zfactor

    zfactor Mastershake

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  7. ferrywayes01

    ferrywayes01 Newbie

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    Hello
    That are many ways but i am not sure it will helps you or no, The Bit-defender Anti virus software may remove that viruses. And if it not helps to remove threads from PC the only solution to reformat your hard drives.
     
  8. zfactor

    zfactor Mastershake

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    why is "format" everyones only option... bit defender will not remove it. its not a bad av but not great with removal..

    do what i said and do it in a bootable enviornment if you need help lmk.