Every time I try to do a full system scan, it crashes and Vista says it stops responding. I always get an error window with (3038,107) at the bottom, which on Google searches leads me to a lot of complaints of NIS2008 & Vista SP1 not working well.
Any solutions? Other than to get another AV product?
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1. Why are you using Vista?
2. Why are you using Norton?
3. Norton comes preinstalled on many Vista SP1 computers, and I've not heard about anything going wrong. -
Try completely removing Norton and using something else to see if the same problem occurs. That would be my best suggestion.
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2) Because I've never had an infection (well, one) in the last five years with Norton.
3) Well, you've heard something now.
Hmmm...I'm not the only one. -
Have you tried either of these two things:
http://service1.symantec.com/suppor...sf&view=0&pid=2007090623205479&pkb=norton2008
I'd try the Symantex fix first, then go with the other one. Although I doubt it's the case, make sure you're fully updated.
Edit: Took down link to second fix because it didn't work. -
I don't exactly like the idea of disabling some of the scan...so I tried the other method first (you know, the one that involves deleting files).
Don't do that one. You'll permanently hose NIS2008.
No luck...yet, but I've got to get sleep. -
That sucks. I'll take down the link to that one. It looks like the only option is the one Symantex recommends. I haven't come across another fix.
About Avira, it's one of the best antivirus programs and the best free antivirus program. Avira had a 99.6% detection rate and Norton 2008 had a 97.7% detection rate. As a side note, I'm pretty sure Avira's paid and free version have the same scanning engine.
Source, AV comparatives: http://www.av-comparatives.org/seiten/ergebnisse_2008_02.php -
I'm still suspicious of free programs
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They do have a paid version as well which recently scored very well for active protection in addition to it's high scanning results.
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FYI...but undoing the compressed file scan worked. Not that I'm happy about it...NIS2008 needs to fix that quickly.
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Update...it does not work again. Darn.
I'm now registered with Norton's community forums, we'll see how this goes.
But I'm thinking I might be switching AV very soon if this isn't fixed.
Anyone? Vista & Norton 2008 Issues?
Discussion in 'Security and Anti-Virus Software' started by Greg, Jun 1, 2008.