The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    AVG: heal vs delete vs remove to vault

    Discussion in 'Security and Anti-Virus Software' started by calvinc, Mar 23, 2008.

  1. calvinc

    calvinc Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    AVG recently detected some trojan horse on my laptop. My question is.. what's the difference between heal, delete and remove to vault? Which one should I use? Or are they equally effective? Thanks.

    Calvin
     
  2. Thomas

    Thomas McLovin

    Reputations:
    1,988
    Messages:
    5,253
    Likes Received:
    0
    Trophy Points:
    205
    I'd say heal.
     
  3. j-dogg

    j-dogg Notebook Evangelist

    Reputations:
    136
    Messages:
    648
    Likes Received:
    0
    Trophy Points:
    30
    i don't use avg but i guess the answer is similar for all virus programs. to heal means avg made a backup of the file before it got infected and it will try and replace the infected one with the backup. delete just deletes the file completely. ok if its an attachment but not good if its a system file. remove to vault means it doesn't delete the file it saves it where it can't harm your pc. i would try to heal then move to vault, then as the last resort delete it.
     
  4. captainpoch

    captainpoch Notebook Enthusiast

    Reputations:
    5
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    heal: tries to remove the virus from file (doesn't always work)
    delete: well... the file is gone
    remove to vault: puts infected files into a quarantined(not accessible) folder

    Since AVG is famous for producing false positives, that is detecting a virus where there is none, I wouldn't recommend to allow AVG to delete "infected" files right away.
    You can always try to let AVG attempt to heal the file, but I am not sure if AVG makes a backup...
    Moving the file to the vault is my favorite, since you don't lose the file and can easily retrieve it... and maybe scan it with another scanner to double check if you really got a virus and no false alarm!