samsung R610

I hope someone can help my notebook will play dvd's, cd's but has just stopped playing blue ray discs .just comes upwith no disc in drive .....HELP

 

I have a Samsung R610.... it does not have a blu-ray drive.... thus, it cannot read blu-ray discs.

 

If you want to be sure about the optical drive's capabilities then download and run Nero Infotool.

John

 

thanks madmook ,my r610 does have bd drive & should play bd discs but afew days ago stopped playing them..................John thanks for the download short cut .ran infotool the outcome was there does not seem to be a problem green ticks all the way down the BD side ,it is a slimtype BD E DS4E1S / type blue ray combo dl ....still need help

 

1. Can you see the various files on a BD disk using Windows Explorer? This will confirm if the ODD is reading the disc OK.

2. If you can see the files then reinstall the player software.

John

 

If i try to explore BD disc it just ejects it , i assumed as it was a combo drive there was only 1 laser reading all types of disc i must be wrong . As it is only three months old , it's pretty poor for it to have gone wrong that quick

 

That is peculiar and I'm short of other suggestions.

Can you try booting Windows in Safe Mode (press F8 just as Windows is starting to boot) and see if you can Explore the disc contents. This will help eliminate Windows.

John

 

Hi John i can explore a dvd in safe mode but BD disc it asks for me to insert a disc when it is in there . any idea's .lee

 

If it used to read BD's fine and then one day decides to quit, then it's possible the BD laser is pooped. Are you trying to watch blu-ray movies? Some newer movies come with paper inserts talking about needing the latest firmwares in the players. Maybe that has something to do with it.

 

Thanks for the help guy's ,samsung have just replaced BD drive very impressed with there service ,picked it up monday at 4-30 pm back today at 11 am