The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    reported Battery charge level Issues - Replacement Batter

    Discussion in 'Samsung' started by KevinPicMan, Mar 16, 2015.

  1. KevinPicMan

    KevinPicMan Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I have a Samsung Notebook NP700Z5B-s01UB. Samsung recently put in a replacement battery. Since then the battery icon charge reported will start at 100%. then each day it will decrease 1%. Every day it also says for example today 98% available (plugged in, not charging). According to the Samsung SW Update, all of the drivers are current. I can unplug, drain the battery. It will then charge up to 100%. I leave it plugged in and the next day it says 99% available (plugged in, not charging), leaving it plugged in the next day it says 98% and on and on. I really do not want to send it into Samsung for a lot of reasons so I am hoping someone can help me.
     
  2. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

    Reputations:
    2,548
    Messages:
    9,585
    Likes Received:
    4,997
    Trophy Points:
    431
    I have about the same behavior with my NP700G7C. It probably is when under charge the batteries get a top charge. This is where they get that extra little bit of juice at the end of a charge. This is known with all Lithium batteries to have some bleed off. Mine tends to settle at 98% or so, occasionally the charger picks up and charges back up to 100%.

    This is why they have the 80% battery saver. It keeps the battery off 100% and a top charge extending the battery life. Most Lithium batteries will take the 80% with no real issue, it is that extra 20% that is forced in and why it can take almost as long to add that last 20% as the first 80% capacity in some chemistries.
     
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,165
    Trophy Points:
    581
    What you are seeing is normal. Once the battery is charged and the computer is left plugged in then there is a slow natural discharge but the computer won't do a top-up charge until the charge level drops by several per cent. This stops the computer in a notebook normally run on mains power from being killed by frequent top-ups.

    However, as noted above, if your notebook has the battery life extender option then enable it unless you need to use the full amount of battery capacity for a long day away from a power outlet.

    John
     
  4. KevinPicMan

    KevinPicMan Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Thanks John and TanWare .... appreciate the overview. Unfortunately, I do not see this as "natural" and here is why:
    1) The original battery never had any of this .... would charge, stay charged etc. A replacement battery was installed as a mistake via The Geek Squad which I only realized after the fact.
    2) I can leave the power cord plugged into the laptop and each day the power register shows a charge 1% less than the day before. the longest I let it run was 22 days when the power register showed 78% not charging.
    3) I can drain the battery and recharge to 100% however if it is un-plugged and then re-plugged in without turning on the laptop, the power register shows the % charged before unplugging and then each day it decreases by 1%.
    I have looked for this "power saver" setting to see if it is set to on ... but to no avail.
    I have asked Geek Squad and Samsung - both say there may be an issue with mother board ... however given their history in making repairs to have things work right I am very reluctant to let them at my laptop again.