The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Windows 10 & sleep mode issues

    Discussion in 'Samsung' started by Ripcord999, Oct 23, 2015.

  1. Ripcord999

    Ripcord999 Notebook Geek

    Reputations:
    5
    Messages:
    93
    Likes Received:
    11
    Trophy Points:
    16
    I have lot of issues with Windows 10 & Sleep mode

    - When I close the lid and open, only way to wake the laptop is to hard shutdown
    - Laptop never wakes from sleep whenever I it's in the "Sleep" mode (start-> sleep)

    My laptop model is NP530U4C-S01IN

    I don't know if it needs any driver update. The laptop came with Windows 7 and I upgraded to 8.1 and now to 10

    BTW I'm on insider preview builds. Also reported to MS via Insider Feedback

    Anyone else facing these issues? It is so annoying
     
    Ripcord999, Oct 23, 2015
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,165
    Trophy Points:
    581
    In my experience Windows and Sleep have been a rocky marriage ever since Windows was invented. In comparison, the Intel Rapid Start Technology which Samsung put on some of its notebooks about 3 years ago was very reliable once one had figured out how to make it work properly but it effectively worked outside of Windows.

    Graphics drivers are often a cause of Sleep problems. You may get a clue about what is causing the problem by looking at the System log in Event Viewer. When you say that the computer doesn't wake up, does this mean that no lights come on? Or do light come on but the screen stays black (the most common problem in my experience)?

    John
     
    John Ratsey, Oct 24, 2015
    #2
  3. Ripcord999

    Ripcord999 Notebook Geek

    Reputations:
    5
    Messages:
    93
    Likes Received:
    11
    Trophy Points:
    16
    Hi John,
    it was fine with windows 7 in fact I was so happy with the Samsung. win 8.1 was OK not bad but Win 10 really is insomnia

    There are some errors in event log but cannot say which one is the culprit
     
    Ripcord999, Oct 24, 2015
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,165
    Trophy Points:
    581
    You can try to copy the log for the time you put the computer to sleep + time you try to wake it up into a text file and post it here in case anyone can interpret it.

    You can also try a different graphics driver(s). Do you have Intel only or switchable graphics? First try the update driver option in Device Manager.

    John
     
    John Ratsey, Oct 24, 2015
    #4