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    Series 7 Boot Problem... Express Cache to blame?

    Discussion in 'Samsung' started by savingpvtbryan, Dec 9, 2011.

  1. savingpvtbryan

    savingpvtbryan Notebook Consultant

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    Hey guys,

    My series 7 stopped booting today and I'm having trouble figuring out why. I tried restoring from a previous point before this problem occured with no luck.

    I tried Windows repair with the installation CD and everything also.

    One thing I did notice that I thought was odd is that when I use the Windows Command prompt in recovery mode, my Windows 7 partition is on D:\ while the recovery stuff is on E:\. C:\ is empty and the name of the drive is SYSTEM. Is this my Expresscache?

    I'm wondering if somehow the OS now recognizes my express cache drive as C:\ instead of it being hidden. Win7 was on C:\ before this.

    Any ideas?
     
    savingpvtbryan, Dec 9, 2011
    #1
  2. varyv88

    varyv88 Notebook Enthusiast

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    Rats...something similar happened to me when I installed Gears of War, which crashed my system and corrupted the windows files. How in the holy hell does an application do that, I don't know. Recovery (both samsung and windows), refused to work. Since all else failed and I hade a backup of my music (the only thing I'm really concerned about while reformatting a system), I restored the system to factory settings from the samsung boot time recovery. Never installed Gears later, haven't had a problem so far.

    And yes, the SYSTEM drive seems to be the expresscache.
     
    varyv88, Dec 10, 2011
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  3. savingpvtbryan

    savingpvtbryan Notebook Consultant

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    Interesting... Thanks for the info!
     
    savingpvtbryan, Dec 10, 2011
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  4. HowardB

    HowardB Company Representative

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    Hi There....

    Sorry to hear you both had similar situations regarding boot failures. Speaking for the company that developed the ExpressCache functionality I can tell you that nothing like this occurred during the extensive testing that was done both by Diskeeper Corporation and Samsung. Rigorous testing was done both in house and in the field.

    The ExpressCache partition has a proprietary format and is not visible as a drive letter. It is definitely not on the C: partition. The fact that your C: partition is labeled as System, but is empty is evidence that the system has been tampered with or corrupted.

    The best solution would be to use the recovery tools provided by Samsung.

    Best Regards,

    Howard Butler
    Senior Director Field Sales and Application Engineering
    Diskeeper Corporation
     
    HowardB, Dec 13, 2011
    #4
  5. farma79

    farma79 Newbie

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    I have just encountered such problem. I had to delete and reformat C disk (SSD) and install Windows using a disk that came along with the notebook.
     
    farma79, Mar 24, 2012
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  6. pcgeek86

    pcgeek86 Notebook Enthusiast

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    Same here. I had to use the DVD included with the notebook. This is unacceptable. There needs to be a documented method of installing my own copy of my operating system that I purchased!
     
    pcgeek86, Mar 26, 2012
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