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    Series 5 Easy Settings Update Failed?

    Discussion in 'Samsung' started by christo4, Jun 14, 2012.

  1. christo4

    christo4 Newbie

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    i tried to use the easy software manager to update easy settings to 1.1.0.29 but the installation failed and it keeps failing. i would try to uninstall the program but i cant seem to find it on in control panel to do so. any advice guys?
     
    christo4, Jun 14, 2012
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Easy Software Manager will have it cached somewhere. If you know the approximate time / date when you downloaded the update then you can search C: to find and delete the installer.

    John
     
    John Ratsey, Jun 14, 2012
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  3. christo4

    christo4 Newbie

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    do you know where i should start looking and what i should be looking for?
     
    christo4, Jun 14, 2012
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  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Most likely a file bigger than 50MB in a folder such as Easy Software Manager or Downloads. However, I am guessing.

    My Easy Software Manager also pops up a message every now and again about a failed installation of Easy Settings. It didn't fail because have I deliberately refrained from installing the update after it had previously screwed up the Intel Rapid Start.

    John
     
    John Ratsey, Jun 14, 2012
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  5. christo4

    christo4 Newbie

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    dont you need easy settings to change certain settings? like the battery life extender and eco power among other things?
     
    christo4, Jun 15, 2012
    #5
  6. Cakefish

    Cakefish ¯\_(?)_/¯

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    How is it failing? Do you get an error message?
     
    Cakefish, Jun 15, 2012
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  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Yes, you need Easy Settings. Why not revert to the one supplied with your computer or one on the Samsung downloads site listed for your computer? I think that Samsung have tried to create universal Easy Settings and didn't test it properly before release.

    John
     
    John Ratsey, Jun 15, 2012
    #7
  8. christo4

    christo4 Newbie

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    yea when i click update, file will download and proceed to 100%. the installation will open and then a dialog within the update window will say failed. basically nothing happens. the easy settings folder is empty inside program files too.
     
    christo4, Jun 15, 2012
    #8
  9. sean.e

    sean.e Notebook Consultant

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    Easy software manager downloads zipped installers/updaters to:
    c:\users\<username>\AppData\Local\Temp\ESM\Compress
     
    sean.e, Jun 15, 2012
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  10. christo4

    christo4 Newbie

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    hmmm i looked inside that folder and i dont find anything related to the easy settings program. is there any place i can download it online and manually install it?
     
    christo4, Jun 16, 2012
    #10
  11. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Go to the Samsung website for your country, select support and then select your model. You should find Easy Settings on the software list.

    John
     
    John Ratsey, Jun 16, 2012
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  12. christo4

    christo4 Newbie

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    somehow when i download that file and try to install it, it says that theres a more updated copy installed on my com. perhaps i should delete it from my registry to see if i can install it again? would that work?
     
    christo4, Jun 16, 2012
    #12
  13. christo4

    christo4 Newbie

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    thanks for all the help guys, in the end i restored my computer and installed from scratch. finally got use of easy settings again
     
    christo4, Jun 25, 2012
    #13