The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Samsung's Dead Pixel Policy

    Discussion in 'Samsung' started by MattParker, Jul 5, 2008.

  1. MattParker

    MattParker Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Hi All

    I'm looking into buying the R700. On Laptopsdirect they offer a pre delivery inspection for £40 to check dead pixels. After looking into it more, I found out that Samsung have a zero dead pixel policy that only applies to South Korea. Is this still the case?

    If so is it worth me buying this inspection? Or should I do without?

    Cheers

    Matt
     
    MattParker, Jul 5, 2008
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,166
    Trophy Points:
    581
    I can't find a dead pixel policy specifically for notebooks, but they say this for TVs.

    Of the several Samsung notebooks that have passed through my hands, one has suffered a dead pixel. That was black and looked like a spec of dirt on the screen. It took me several weeks to notice it. A bright red pixel, on the other hand, can be annoying.

    I would estimate that your chances of having a problem pixel are less than 10% and, if you encounter one, you could always return the computer according to your rights under the distance selling legislation.

    Hands up all the people who have had a pixel problem!

    John
     
    John Ratsey, Jul 5, 2008
    #2
  3. benx009

    benx009 Notebook Evangelist

    Reputations:
    184
    Messages:
    663
    Likes Received:
    0
    Trophy Points:
    30
    *Raises hand up*

    Yeah, dead pixels are pretty much something that you'll eventually run into if you're going to be purchasing an LCD... Usually, you probably won't have any at first (like me), but then 3-4 months later one or two might pop up. That's what happened to me and my laptop's LCD. At first it got annoying, but I eventually got used to 'em and now I don't even notice that they're there....
     
    benx009, Jul 5, 2008
    #3