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    Samsung x460 - cracked screen - replacement needed

    Discussion in 'Samsung' started by dave14, Feb 14, 2009.

  1. dave14

    dave14 Newbie

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    I woke up to find my x460 with a cracked screen a few days ago.I'm gutted about it because the entire screen will need to be replaced.
    Does anyone know where I can get a replacement screen?
    I've tried everywhere I can think of and samsung tech support referred me to a uk company who weren't very helpfull.
    Any help would be greatly appreciated.
    Thanks
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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  3. dave14

    dave14 Newbie

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    Yes it was an accident unfortunately.I
    've spoken to Samsungs tech support and was reffered to their out of warrenty repair service based in the UK.
    They've been terrible to deal with.They haven't returned my calls or replied to my emails.Even the info and pricing details on their website is wrong.
    I've ended up trying to source the screen myself.
     
  4. Red_Dragon

    Red_Dragon Notebook Nobel Laureate

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    look on ebay if you need a screen they have notebook screen for almost all notebooks on there.
     
  5. Tinselworm

    Tinselworm Notebook Deity

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    Call DigiCare on 08701125440 and they will source one for you
     
  6. dave14

    dave14 Newbie

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    I've had the misfortune of dealing with digicare.They never returned my calls and expected me to pay €140 + delivery for the repair.The price quoted on their website is £75 sterling which works out at €90 euro.
     
  7. Tinselworm

    Tinselworm Notebook Deity

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    Is that all? They quoted me £230 (€260)
     
  8. dave14

    dave14 Newbie

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    :) It was €140 + delivery ontop of the cost of the screen compared to £75 labour for their uk customers.
    The fact that they quoted me an extra €50 for labour is a bit of a joke.