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    Samsung series 5 np530 hangs on BIOS screen for 6 minutes

    Discussion in 'Samsung' started by @millie, Dec 9, 2014.

  1. @millie

    @millie Newbie

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    @millie, Dec 9, 2014
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  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Start by reading this, this and, if your computer has ExpressCache, this.

    John
     
    John Ratsey, Dec 10, 2014
    #2
  3. @millie

    @millie Newbie

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    My laptop doesn´t have expremsscache, at least windows doesn´t find it with any kind of program. What bios is the right one for me if I want to roll back? I have tried to find out the whole last night, but I´m not 100% sure. My laptop is Samsung NP530-A08SE. I have tried to reflast the bios and couple of different settings as well in bios, but the problem still occurs.
     
    @millie, Dec 10, 2014
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Which model do you have? NP530........ The one reviewed here has the ExpressCache otherwise called the iSSD. This device is known to give problems and if the BIOS is having difficulty talking to it then the boot process will be delayed. The best way to check for whether the iSSD is present is to find the specifications for your version of this notebook. If the BIOS eventually concludes that the iSSD is broken then Windows won't find it.

    If you definitely do not have the iSSD then I would next remove the HDD.If the BIOS then immediately reports that there is no HDD then that is likely to be the problem.

    John
     
    John Ratsey, Dec 10, 2014
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  5. @millie

    @millie Newbie

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    Thanks for the answer so far.

    My model is Samsung NP530U3C-A08SE, which should contain issd aka expresscache. For some reason I assume bios is searching for this at the startup and that´s why it´s not booting up immediately. You can´t find issd on device control or bios or anywhere. Where issd is located inside the laptop? Like on motherboard? How can I bypass the bios check up or can´t I do it at all?
     
    @millie, Dec 10, 2014
    #5
  6. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    The iSSD used by ExpressCache does NOT show anywhere in BIOS. It is not a "real" SSD, nor can it be booted. It should show up under Disk Drives in Windows Device Manager. I suggest you use the free tool HWiNFO to check its health. If it starts to die, it can cause severe delays during startup, for which the only solution is a motherboard replacement. Recent posts in our ExpressCache thread (the last of John's links) has more discussion about that.

    The first thing you should try is to uninstall the ExpressCache software (using Windows Programs and Features control panel). The computer will run a little slower (due to the lack of caching) but there should be no severe delays -- unless the iSSD is physically defect or something else is wrong.
     
    Dannemand, Dec 13, 2014
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  7. wave09

    wave09 Newbie

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    Hi,
    i know this is a old thread, but did you find a solution ?
    it seems i have the same problem.
     
    wave09, Aug 12, 2015
    #7
  8. toxsedyshev

    toxsedyshev Newbie

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    Me too. Did you find a solution? It seems that iSSD is dead completely (there is no second disk in Disk Management) and it slows down BIOS. Samsung 530U3C
     
    toxsedyshev, Jun 16, 2016
    #8
  9. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Please see my response in the other thread where you posted ( here).

    And please don't post questions about the same problem in multiple threads (so-called cross posting). It's a sure way to draw ire on internet forums (any forum) because members waste time reading and answering questions, only to later find it was already answered elsewhere. The rule is to post where you find it most relevant, then wait at least 24 hour before posting it again elsewhere (or bumping in the same thread).

    Don't worry, it is a common mistake, not just you ;)
     
    Last edited: Jun 18, 2017
    Dannemand, Jun 16, 2016
    #9
  10. ta-rider

    ta-rider Newbie

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    ta-rider, Jun 19, 2017
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  11. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Dannemand, Jun 19, 2017
    #11