Samsung Series 5 Nightmare (Help!)

Hello, everyone! I've never really joined a forum to get help before, because I love a challenge when it comes to problems & issues with my laptops throughout my life. But this problem is too big of a challenge for me, so I need your help.

I bought a Samsung Series 5 (NP535U3C-A04SE) notebook with Windows 8 two months ago. I'm a broke student, so this was kinda a big investment for me. The laptop is decent, the processor noises are pretty irritating, but yeah.
One day I booted it up and typed my password in the login screen and then I got the message:
"The User Profile Service failed the sign-in. User profile cannot be loaded."

I read for hours and hours on how to fix it, but NOTHING worked. And trust me. I've spent months trying.

Can't boot into safe mode.
Can't boot into refresh/recovery mode.
Won't boot USB with Win7, Win8 etc etc etc
Won't even boot CDs from a SAMSUNG external cd drive!!!
None of the buttons people say you should press work.
Nothing works.
I am so close to smashing this thing to pieces with a baseball bat.

Please help me.

Extra info:
I only have one profile / user account on this notebook.
I have no idea why the error even happened.
I've tried everything in the BIOS menu. Everything.

 

There is probably a Samsung Fast Boot option in the BIOS that you have to turn off in order to be able to boot from USB devices. Also, make sure that such devices are plugged into a USB 2.0 port (one without a blue tab in it). Once you can boot the Windows disc you can try the repair options.

You should also be able to press F4 at the BIOS screen to reinstall the factory version of Windows. However, this will wipe all your user data unless you have set up your computer to not keep user data in the Windows partition. So before I went to such an extreme I would remove the HDD, put it into a USB enclosure, connect to another computer and copy over everything. However, you can check the F4 recovery options to see if there is a repair facility there in addition to the full restore.

John

 

Every time I encountered this issue with Windows 7, the solution at Being logged in to Windows 7 with a temporary profile - Microsoft Community worked for me.

 

Thank you so much! Managed to skip F4 all the times i stabbed the F keys on the startups in rage hahah.
Had to wipe out the C:/ but it's only two months of work which I'll survive. Great to have my notebook alive again.

Guess having Windows 8 means I have to take backups all the time from now on. Which means my external cd drive wasn't a waste

 

I recommend you make another partition on the HDD and then change the settings of all the user folders to use it. That way, if you have to restore C: then you don't lose all your personal files. You should also be able to use Samsung Recovery Solution to make backups of C: so you have a restorable image which includes all the Windows updates and your installed programs. It's something I've been doing for longer than I can remember. I learned to use separate partitions the hard way and it came useful quite recently. That's in addition to making external backups.

John

 

Hi

I have the exact same computer. I just completly removed Win 8 and installed Win 7 instead.

Took me a little bit of googling, but i found the answer eventually.

What you have to do is boot into BIOS and head over to boot options.

There you have to uninstall any secureboot licenses and disable secure boot completly and select the CSm and UEFI bios option.

Then you either insert your're USB or ext cd/dvd drive (I used my awesome pink samsung ext drive) and press F12 to open boot selection menu, and select the name of your external drive and hit enter.

If all the BIOS options are correct then the install disk should start loading.

At least that's how I did it:thumbsup: