Samsung Q310 on W7 32bit overheating?

Hello there all....

Had my Q310 for a fair number of months now, it's the penryn core 4gb version, and with rmclock undervolting I've traditionally got core temps of 39-40 degrees c....

This was the same with seven, until recently...

Over the last couple of weeks RMClock has been reading the temp at 50 degrees c in the cores at OS idle (with background apps running, 1.2gb memory used, and next to no CPU utilisation)...

This worries me!

As well, the touch pad is VERY warm to the touch. My assumption is that the GPU is seated under the touchpad? When I'm watching iPlayer or any video/flash video the system temp that rmclock displays jumps to 60-70 degrees c, and I whacked on counterstrike earlier today, when I alt-tabbed out the temp was reading 80!!!

I also noticed when I plug the HDMI out into my HDTV the temp shoots up as well.

I've just installed speedfan in the hope I could change the fans but I see no option to...worryingly the temp readings (on basically idle) are...
GPU:62
HD0:50
Temp1:67
Temp2:67
Core0:53
Core1:52

This is VERY worrying!!
I've even got my laptop propped up to allow some cool air underneath it, but it doesn't seem to have helped much.

Any ideas people? Is it worth contacting Samsung re: this?

 

My first observation is that the hardware temperatures, particularly for those components that are not directly cooled, are dependent on ambient temperature. Summer is here and so everything warms up.

It is unlikely that the GPU would be under the touchpad. It is usually close to the CPU so that the same heatsink / cooling system can serve both components.

Have you been using the Q310 on any soft surfaces? This will increase the likelihood of it sucking in fluff and dust which progressively clog the cooling system. See this thread for some photos of what happens.

Finally, what I've read elsewhere does suggest that the load (and therefore temperature) of the nVidia GPUs increases when it is driving multiple displays. If the cooling system is getting clogged up then it will be less able to dispose of the extra heat.

I would also suggest that you invest in the extended optional extended warranty so that Samsung will replace the GPU should it die after the end of the normal warranty period.

John

 

Thanks for the info, I opted to buy the laptop from John Lewis so I'll be looking at a 2yr standard warranty anyway.

I'm not adverse to taking the laptop apart and doing some q-tip/canned air de-fluffing, I am just concerned that I'll void the warranty if I do. Any tips/ideas on this Mr Ratsy?

 

You will only create a potential warranty problem if you damage anything while getting inside. Proceed cautiously and you will be fine.

You can first try some cleaning by making a hook from a paper-clip and then probing through the grille on the heatsink from outside. This, plus inspection with the help of a bright light, might be enough to reveal if there is a clogging problem.

John