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    SW Update Bios update taking too long

    Discussion in 'Samsung' started by Kyosuga, Oct 23, 2013.

  1. Kyosuga

    Kyosuga Newbie

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    First off, the laptop I have is a Series 5 NP530U4E.
    I've recently had some trouble with some hardware compatibility after the Windows 8.1 update. I figured that Samsung might've released some drivers that I needed so I went to SW Update and downloaded all of the updates in the list. The first update on the list, the Bios update had already been downloaded and was already at the "update" stage. It's been stuck there for a few hours now, is that normal?

    I've heard that turning the laptop off could possibly brick it. Is it dangerous to do so at this stage?
    I've attached an image of the SW Update tab.
    ss (2013-10-23 at 06.00.22).png
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    The actual BIOS update only takes a few minutes. It's probably stuck at the end where the computer needs to reboot but SW Update wants to do some more updates.

    To avoid this unnecessary trauma I recommend that the BIOS updates are carried out separately (but that's too late for you on this occasion).

    First read that thread (linked to above) then I think it's time to hold down the power button until the computer turns off. They make a quick prayer to your favourite god and try turning the computer on again.

    John
     
  3. Kyosuga

    Kyosuga Newbie

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    Just making sure, but is it possible that the update hasn't started already? I've looked into people updating their bios and usually they get taken to some other screen before the update starts. Is it different for SW Update? Because I've been using the laptop normally ever since I downloaded the update.
     
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I would kill the current update process. it's obviously stuck.

    Then use the stand-alone BIOS update program (link in first post of the other thread I mentioned). That will tell you if there is a newer BIOS. if there is, download it then right-click and Run as Administrator. That method definitely gives you a progress screen (but a quick prayer won't go amiss).

    John
     
  5. Kyosuga

    Kyosuga Newbie

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    Thanks for your help, hopefully things will go smoothly using that process.