So i have an issue with my QX410 laptop, when i press the power button, it doesnt turn on. I have checked the battery(it has over 12 volts), unpluged battery for 10 seconds and plugged ac cord in, and the green charge light came on. Now when i press the power button the blue light next to the charge light flashes once but nothing else happens. nothing looks burnt or smells funny. I am decent with computers, but this has me stumped.
help would be.. well helpful =D
thanks
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John Ratsey Moderately inquisitive Super Moderator
1. Remove mains plug, remove battery and hold down power button for a minute to clear any CMOS issues. Then reconnect power and try again.
2. Remove any RAM and replace one at a time and try starting. (Any RAM connectivity issues quickly stall the boot process. Removal / replacement cleans the contacts).
3. Then try booting without the HDD (can also stall the boot process in some situations).
John -
so my actual light around the power button turned on when i tried without the hard drive. but it was still just a black screen(obv there is no info to load since there is no hard drive)
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but, the hard drive works fine in my other computer.
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John Ratsey Moderately inquisitive Super Moderator
Thank you. Did you try removing / replacing the RAM? The contacts can oxidise and give a poor connection. If the BIOS can't properly identify the RAM then the boot process stops very quickly with no messages other than a light or two.
Can you get into the BIOS by repeatedly pressing F2 just as the computer is starting?
John -
i did take the ram out several times and switch them and what not, i tried only doing 1 at a time. nothing worked, then i tried hard drive in my desktop and it worked fine, put it back in laptop, and it booted fine.. idk
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John Ratsey Moderately inquisitive Super Moderator
Thank you. I fear that something is dead. In the old days of desktops the BIOS would give various beeps to indicate the type of problem, but no such luck these days. I would be trying the dismantle / reassemble route in the hope that it disturbs the problem and brings things back to life.
John
Qx410
Discussion in 'Samsung' started by troublesamsung, Nov 16, 2012.