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    Problems with my Samsung series 3 (NP350) Laptop

    Discussion in 'Samsung' started by northwestern, Oct 16, 2014.

  1. northwestern

    northwestern Newbie

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    I seem to have a problem that every so often when I boot up my laptop (sometimes once a week or once a month) it sticks in the blue Samsung start up screen. Some times it sticks for a couple of minutes, or sticks altogether, the only thing what seems to cure it is removing the power lead and battery and hold down the start button for two minutes to fully discharge the laptop.
    Any ideas what is causing it and what the cure is.

    Regards.
    Northerner
     
    northwestern, Oct 16, 2014
    #1
  2. northwestern

    northwestern Newbie

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    Sorry been away, I forgot to say the laptop is running ubuntu, although it did the same in windows.
    getting desperate.
    Regards
    northwestern
     
    northwestern, Nov 18, 2014
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  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Two thoughts:

    (i) Check you are running the latest BIOS.

    (ii) Read the discussion here which includes clearing the NVRAM which might have got corrupted.

    Doing the above is easiest if you are running Windows although there's an iterative program in the BIOS thread where you can search for BIOSes.

    Did your NP350 originally ship with Windows 7 or Windows 8 and do you have UEFI enabled? There was an epidemic of bricked machines among the first Samsung notebooks to be shipped with Windows 8 but most of the issues got smoothed out by BIOS releases made over the next year.

    John
     
    John Ratsey, Nov 18, 2014
    #3