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    HELP Samsung Series 7 Gamer touch sensor stuck

    Discussion in 'Samsung' started by Instynct, Apr 28, 2012.

  1. Instynct

    Instynct Notebook Enthusiast

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    I need help... something really messed up here. i'm not sure if it's a software issue or a hardware issue however the touch sensors on top of the keyboard is stuck, the volume down is stuck so the volume keeps turning down. i've tried system restore, restart, driver update for sound drivers. also when i press the shift key my resolution goes down....

    also the light touch sensor, volume, and wifi touch sensor no longer works. this all happened this morning.
     
    Instynct, Apr 28, 2012
    #1
  2. BaggyBizzle

    BaggyBizzle Notebook Geek

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    I recommend a fresh Windows Install. If that does not cure it then RMA the laptop back to Samsung. These are the only 2 options due to the fact that not many people have this model and there are no guides as yet (trust me ive searched) on how to disassemble it.
     
    BaggyBizzle, Apr 30, 2012
    #2
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    It does look lie a hardware problem. Contact Samsung and see if they have any other suggestions about how to fix the problem before arranging warranty service.

    John
     
    John Ratsey, Apr 30, 2012
    #3
  4. Instynct

    Instynct Notebook Enthusiast

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    I've contacted them and no help at all. last time i did a backup with samsung software and it was working but today it started again.
     
    Instynct, May 13, 2012
    #4
  5. wilbor79

    wilbor79 Newbie

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    Did you get this problem sorted out? The same thing has just happened to mine!
     
    wilbor79, Apr 12, 2013
    #5