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    ATIV Book 7 ultrabook - poor touch screen sensitivity

    Discussion in 'Samsung' started by heehee62, Mar 16, 2014.

  1. heehee62

    heehee62 Notebook Consultant

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    Zoom in/out is jerky sometimes. Scrolling isn't smooth.

    The touchscreen doesn't react smoothly to gestures at all.

    What could be the problem and how can I fix it? I have all the latest software updates.

    I did replace the harddrive with a Crucial M500 msata. Could that be it?
     
    heehee62, Mar 16, 2014
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  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    How up-to-date is your touchpad driver? I wouldn't expect a different SSD to affect the touchpad performance but did you clone or reinstall Windows?

    The touchpad driver offered by SW Update for the Series 7 is relatively old compared to what is now available the new Samsungs. You can get these using the Find Model function in SW Update.

    If you are already using a 2014 version of the touchpad driver then you can try raising the priority of the ETD processes.

    John
     
    John Ratsey, Mar 16, 2014
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  3. heehee62

    heehee62 Notebook Consultant

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    Are you saying I should download another laptops touchpad driver, say the new Samsung ATIV 9 NP940X3G-K01US and install it manually into my laptop?

    And you understand it's my touchscreen that has the problem, not touchpad although the pad isn't fantastic either.

    Thanks.
     
    heehee62, Mar 16, 2014
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  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    My mistake: I read it as touchpad since a few people have had similar problems.

    I don't know where the drivers for the touchscreen are hidden away. They might be in the touchpad package or the Settings package.

    However, I think it would be worthwhile looking through the NP940X3G collection and trying what you find there.

    John
     
    John Ratsey, Mar 16, 2014
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