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    *** Official Clevo X170KM-G/Sager NP9672M Owner's Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by win32asmguy, Mar 23, 2021.

  1. votehart

    votehart Notebook Geek

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    Alright... getting complete shutdowns multiple times a day now when gaming. At first it was every few days and now multiple times a day.

    11700k undervolted -.100
    3080
    Two RAM slots
    All four SSD

    I am past the return period and not excited about sending it in. I doubt they will be able to replicate in the shop. Only additional note is RTX on will crash the game every time. I am not a big fan of RTX anyway so it hasn't really bothered me.
     
  2. crossshot

    crossshot Notebook Consultant

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    Here are the CB23 results with Kryonaut thermal grease:
    3,85Ghz @ 130w 75°C 0mV score 12457 (stock PL1 in power mode)
    4,14Ghz @ 160w 88°C 0mV score 13299
    4,36Ghz @ 160w 89°C -80mV score 14040
    4,42Ghz @ 170w 93°C -80mV score 14240
    4,47Ghz @ 170w 93°C -100mV score 14403
    4,50Ghz @ 175w 95°C -100mv score 14453
    4,55Ghz @ 175w 96°C -120mV score 14577
    4,62Ghz @ 175w 92°C -140mV score 14523
    4,66Ghz @ 200w 98°C -150mV score 14865 (thermal trottling from 200w to 183w all the time)
    4,65Ghz @ 180w 97°C -150mV score 14851
    4,31Ghz @ 190w 99°C 0mV score 13724 (thermal trottling all the time)
    4,63Ghz @ 180w 95°C -140mV score 14533

    With Conductonaut liquid metal its nearly the same. It was not a big deal.

    But on the GPU with liquid metal works great. FurMark with GPU stress test in FHD = hold 60°C.
     
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  3. electrosoft

    electrosoft Perpetualist Matrixist

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    If liquid metal didn't make much of a difference that is either heatsink soak or the sTIM holding it back. You'll find out quickly with a proper delid. Could also be a pairing issue. You could verify that with a spread test and a shim test.

    Hoping (hoping? ) that your 11900k has a subpar sTIM application and the delid achieves optimal temp reduction.4,65Ghz @ 180w 97°C -150mV score 14851 looks to be your target starting zone after the delid and see the temp difference before and after as you achieved your best score without throttling (but close!)

    As long as you get a good pair (which always seems to work out better for GPUs), LM really can make a difference. What are your GPU temps after a Timespy run?
     
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  4. crossshot

    crossshot Notebook Consultant

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    Max. 60°C with full fan speed.
     
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  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Liquid metal has much tighter requirements to get fitment but should make 12c difference to paste if fitted properly.
     
  6. Celeste Wolfe

    Celeste Wolfe Notebook Enthusiast

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    So I'm about a dozen re-installs of Windows 11 into this system and wanted to just bring up some of the bigger quirks I've seen. Maybe save a few people some frustration.

    1. 1. If no display is connected to HDMI at time of Nvidia driver install, the port simply will not work until the drive is clean installed with a device attached
      1. This drove me up the wall for like a week. I could not figure out why my system would not output to my capture card after the installation was complete.
      2. I did not test if the same issue occurred with the mini-DP ports.
    2. Needed to install the Chipset driver manually
      1. I had a few unrecognized devices after Windows did it's thing, installing the Chipset Drivers cleaned out everything that didn't have a driver associated.
    3. Only hotkey appearing to not work is the "Turn off Touchpad" key (Fn+F1)
      1. On-Screen display pops up but only displays "TOUCH PAD ON"
      2. May need a touch pad driver installed as I don't have any scroll functionality in the touchpad as well.
      3. Did not see a manual install for the touch pad from Sager (Redirected there from HIDEvolution)
     
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  7. crossshot

    crossshot Notebook Consultant

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    It looks like delidding failed with my i9-11900KF... -.-
    Notebook dont start. Sometimes it start but display is black and sometimes i cant turn it on.

    Ordered today a new i9-11900K. If the new CPU is here, i will do some tests with the delidded i9.
     
  8. jc_denton

    jc_denton BGA? What a shame.

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    Is the IHS centered correctly under the ILM? Could be the pressure distribution is off and some pads aren't properly connected with the socket.
     
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  9. BillR

    BillR Notebook Guru

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    At what point is this a class action suit?

    I'm not going to wade through of month of discussions since I stopped coming here, but it seems we all still have the same issues. I'm not too happy that i have a 6k machine that i can't trust to do a task.
     
  10. shmutus

    shmutus Notebook Guru

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    Maybe you should explain your problem?
     
  11. electrosoft

    electrosoft Perpetualist Matrixist

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    Did you leave the IHS floating or actually center and reseal? I always reseal because it is fairly easy and straight forward and keeps the IHS properly centered at all times. The fact it works sometimes and not the others means it seems to technically still work.

    I would redo the entire application and relidding process and seal it down centered properly so there is no float then try again.
     
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  12. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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  13. crossshot

    crossshot Notebook Consultant

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    Thanks for you tips. Notebook still don't start with the delidded cpu but i'll test in the next weeks in a normal pc.

    New i9-11900K arrived today and wow - big difference to i9-11900KF.

    Cinebench R23

    old i9-11900KF
    3.85Ghz @ 130w 75°C 0mV score 12457 (stock PL1 in power mode)

    new i9-11900K
    4.03Ghz @ 130w 77°C 0mV score 12959 (stock PL1 in power mode)

    With kryonaut thermal paste and no liquid metal! Nice result. I will do some more tests!
     
  14. jc_denton

    jc_denton BGA? What a shame.

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    Silicon lottery in the works :)
     
  15. rtrainer

    rtrainer Notebook Consultant

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    I am having a weird heat problem. I have a X170KM-G from HID that has had the XMG firmware installed so that I can run 4 32GB sticks. Everything has been running great since the firmware upgrade until recently. Now I am now getting shutdowns due to excessive heat. But strangely, this mainly happens when the unit is first powered on. At power on the temps run very quickly to 80+. The fans kick in and the temps start to fall, but most times I end up with a shutdown. Power it back up and I get the same thing but now I can see the temps moving down until they get below 60 at which time it seems to be stable. As I work though the day, a mix of video calls, running VS2022/VS Code and VMs, the temps will move up to 65-75 but then settle back down. I had the fans on auto (CC v3.55) but that seemed to be worse than my custom setting. The only changes to the unit are the BIOS and using 4 sticks. I have not removed the heatsinks on either the CPU or GPU.

    Any thoughts?
     
  16. crossshot

    crossshot Notebook Consultant

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  17. rtrainer

    rtrainer Notebook Consultant

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    Funny, I would have sworn that it was turned off. I now have it turned off. Power up had the temp hit 89 within 30 seconds. Temp is now falling and the unit has not shutdown. Fans are set to and the mode is entertainment. I will move it back up to performance later today.

    Thank you.

    Any one hear when the Prema BIOS will be out? I though that there was at least one person on here associated with HID.
     
    Last edited: Oct 26, 2021
  18. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    Are you saying it would be best for me to forgo the 11700KF and just get an 11700K instead ?
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    It's all down to the silicon lottery.
     
  20. 94sportsedan

    94sportsedan Notebook Consultant

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    I wish they would have vapor chambered the CPU also as the GPU runs crazy cool with it's little vapor chamber
     
  21. jc_denton

    jc_denton BGA? What a shame.

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    Because they opted for tripod mounting, it's harder to implement a VC with reasonable size to handle +200W heat loads. Perhaps Clevo will lean from this in their LGA1700 iteration.
     
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  22. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    Tripod mounting and VC never was a good mix however they could of gone the other route and added 2 extra heatpipes or thicker ones to aid better cooling.

    Hopefully Clevo will sort the bad points of this system in the next version and not feck up.

    Sent from my SNE-LX1 using Tapatalk
     
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  23. 94sportsedan

    94sportsedan Notebook Consultant

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    Dell/Alienware proved how bad tripod mounting went in their system with up to 20-30F variance in cores.

    A few days ago I just ordered up an Evoc Clevo X170KM-G from HIDevolution

    Can't wait to see how this system performs. I went with the simple i5-11600K and the 3080. Rather try and keep cpu heat down and still benefit from the 3080. Excited that it ships with the Prema bios too.
     
  24. Meaker@Sager

    Meaker@Sager Company Representative

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    I'd have one large one.
     
  25. rtrainer

    rtrainer Notebook Consultant

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    Please let everyone know if your unit arrives with the Prem BIOS. My understanding is that it does not exist and there is no ETA.
     
  26. electrosoft

    electrosoft Perpetualist Matrixist

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    Their website still says, "Once available" for the X170KM-G

    upload_2021-10-28_11-23-42.png
     
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  27. Meaker@Sager

    Meaker@Sager Company Representative

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    If they are not available yet then they wont be shipping one with it.
     
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  28. 94sportsedan

    94sportsedan Notebook Consultant

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    I know ZtecPC units shipped with the Prema Bios for reviewers. I thought it just needed a small update fixing with the PL 1 and PL2 because the control center would change the limits set in the Prema BIOS. I was under the impression it would ship with the current Prema BIOS and when it was updated that they would make it available for purchasers of their laptops.
     
  29. electrosoft

    electrosoft Perpetualist Matrixist

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    Which reviewers received a X170 KM-G with Prema? The only reviewers with Prema enabled units had X170 SM-G's.
     
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  30. Meaker@Sager

    Meaker@Sager Company Representative

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    It's important as they are different machines with the M.2 slot situation.
     
  31. 94sportsedan

    94sportsedan Notebook Consultant

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    Yeah, I guess you are correct. It is the previous gen. Pretty much the only reviews of this most similar model on Youtube.
     
  32. BillR

    BillR Notebook Guru

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    I just got the Insyde bios update from Hid, 1.7.6. They're still waiting on Prema.
     
  33. electrosoft

    electrosoft Perpetualist Matrixist

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    There are a few reviews online:





    But nobody has Prema yet:

    The time of launch of the KM model and Prema seems much longer than the SM.
     
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  34. Meaker@Sager

    Meaker@Sager Company Representative

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    It depends on Prema's availability and getting him a machine.
     
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  35. jc_denton

    jc_denton BGA? What a shame.

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    From what I've heard, there is a fundamental bug with KM bios, which is making things difficult. And they (clevo) dont appear to care and fix it.
     
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  36. BillR

    BillR Notebook Guru

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    This is the buggiest machine Clevo's ever produced. Doubtless, Covid is wreaking havoc with them like everyone else.
     
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  37. bca009

    bca009 Notebook Evangelist

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    What did you exactly loose?
     
  38. Meaker@Sager

    Meaker@Sager Company Representative

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    The Sager bios will follow the basic Clevo outlines for options.
     
  39. bca009

    bca009 Notebook Evangelist

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    So the style note bios?
     
  40. Tennic

    Tennic Notebook Enthusiast

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    On Windows, "XMG ULTRA 17 (Early 2021)" is shown under the computer name.

    [​IMG]

    A few weeks ago I had updated the BIOS (1.07.05) and EC (1.07.03) from the XMG site, but then I decided to use the official Clevo 1.07.06 BIOS, however the XMG writing remained under Windows.
    Does anyone know where that writing is stored, and how to remove it? In Windows it is stored in the configuration register,

    [​IMG]

    but if I try to change it with Regedit (it appears in many keys and I change them all), it only lasts until the next restart, then it returns "XMG ULTRA ....", probably Windows reads what is written somewhere in the bios or the EC, but I don't know where.
     
  41. crossshot

    crossshot Notebook Consultant

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    Download the "Bios_XMG-ULTRA_XUL17E21_BIOS_1.07.05RTR1" from XMG and edit the flashme.nsh file.

    But it would be nice, if someone with a stock clevo bios, can share the registry entrys from.
     

    Attached Files:

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  42. rtrainer

    rtrainer Notebook Consultant

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    How did you get the updated BIOS? I can't find it on the web site.
     
  43. crossshot

    crossshot Notebook Consultant

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  44. BillR

    BillR Notebook Guru

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    i opened a ticket with them. it took a month to get it. probably would have been quicker if i'd pestered them more.
     
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  45. Tennic

    Tennic Notebook Enthusiast

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    Thank you so much for your help.

    I saw that those commands are only contained in the "NOT G2" version of the XMG BIOS.
    The related file, "H2OSDE-Sx64.efi", is also contained only in the "NOT G2" version.
    Considering that that BIOS (G2 versione) gave me problems (the computer did not boot) until, proceeding by trial and error, I left only one RAM memory module under the keyboard (I had 2 but in the lower cover), it would be possible to enter that command inside the official Clevo BIOS (1.07.06)?
    That is, I should copy the command lines into the "FLASHME.nsh" file and also copy the "H2OSDE-Sx64.efi" file (which is not contained in the Clevo BIOS).
    This way, would it work?

    Thank you so much
     
  46. crossshot

    crossshot Notebook Consultant

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    @Tennic

    It think it would work, yes. When i understand all correctly, you can run the commands without flashing the whole bios.
     
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  47. BillR

    BillR Notebook Guru

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    So of course it crashed first thing when i started work. So much for the latest bios being a solution. At least i know not to dive down a rabbit hole chasing bogus bugs.
     
  48. crossshot

    crossshot Notebook Consultant

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    Did you set Bios settings to default and disable OC after the update?
     
  49. BillR

    BillR Notebook Guru

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    Everything's plain vanilla. Balanced power plan.
     
  50. crossshot

    crossshot Notebook Consultant

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    I think the problem is your RAM configuration as as described by XMG... If you dont have a reseller, who did the same as XMG with the G2 bios, will still have trouble...
     
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