*** Official Clevo X170KM-G/Sager NP9672M Owner's Lounge ***

Nice

 

Assuming you're talking about how to update the BIOS and EC so here's a quick guide:

1. Have thumb drive. Format said drive to FAT 32 format.

2.From here: https://download.schenker-tech.de/package/bios-update-via-efi-shell/ you want to get the Zip file that contains the EFI shell for updating the BIOS and EC. I used the English one.

3. From here: https://download.schenker-tech.de/package/xmg-ultra-17-id-xul17e21/ is where I got the latest BIOS and EC.

4. See the gif I attached. That's how you prepare the thumb drive with the files you need. You basically combine the contents you downloaded from step 2 and 3, only adding in first the bios contents (later you'll do the EC). Take note of what the name of the .nsh file you will be flashing, in my case its the "FLASHME.nsh" file you see on the top left side of the gif. That file is in the zip file that contains the new BIOS or EC and you can and should rename it to what you want keeping making sure you keep the ".nsh" extension.

5. Restart computer and while booting press F7. Or you can also press F2 and once in BIOS select to boot from the thumb drive.

6. When it loads into the EFI shell don't press anything yet, let it do its thing.
Note: If for some reason you can't get into the EFI shell you probably have secure boot enabled in bios. Go back into bios and disable secure boot and boot from thumb drive again.

7. When it's done loading and now gives you the option to type, and if you can't remember the name of the .nsh file you're supposed to flash just type "dir" to list thumb drive contents, you can look at the name again.

8. Type the full name of the .nsh file including extension. DON'T type startup.nsh, that's the startup executor for the EFI shell.

9. Let it do its thing and make sure you're plugged into AC power while doing the whole process. Do not power off computer. You'll know when it's done because it shuts off your pc and doesn't restart. At that point it's done.

10. The EC is the exact same process as the BIOS, except just delete thumb drive contents and this time you mix the EFI shell zip with the contents of the EC zip file you downloaded.

11. Good luck.

 

Yes

 

Sound blaster atlas isn’t initializing
What drivers are needed before I try to install atlas

 

Thank You

 

Had that issue at one point and it was a little trickier to fix. The touchpad on this computer suffers the same problem: if you install a certain driver or update that isn't 100% compatible with the machine, say maybe a bad optional update from windows update or a 3rd party driver updater thinks that a newer driver is better for you machine but it ends up not being the right driver for this computer, the peripheral stops working as intended. Same problem can occur if the original drivers that came with the machine are not installed in proper sequence.

To fix you have to go back and re-install several drivers in sequence that came with the machine.

See the image attached, it's the list of drivers that came with the machine. You should have this on a CD/DVD that came with laptop or you can also find them online for example here: https://www.sagernotebook.com/drivers.php?cat=776

I highlighted the drivers I re-installed in sequence in order to fix Sound Blaster Atlas, see image attached.

If anyone has trouble with the touchpad advanced options not working, then you only need to install driver 1-4 that I labeled in the image.

 

@Alex Zander
Today i removed the two ram under the backcover and updated to bios + ec to the newest version from XMG.

Install newest bios 1.07.05RTR1
Install newest ec 1.07.03
Reset bios
Remove CC
Install CC
Update CC with Microsoft Store

All feels way faster - also the boot sequence.

Today i have to render again a lot of stuff. We will see what happens.
And about your question: yes, i need 64GB for my work with 3ds max. I dont have the time in my projects to optimize every 3d model or texture. So i need resources

Thanks for your help!

 

Thank you again

 

No problem, hope the fixes work.

 

Will try it tomorrow

 

@Alex Zander have you had issues with the fan curves? Since 3.48 cc

 

Nice!

That's interesting that you were able to remove the RAM under the back cover and boot btw - the owner's manual for the laptop says the system wouldn't boot if you install RAM only under keyboard xD. I guess it's not true. I hope you can get back to 64GB with 2 sticks, would be nice if your reseller could comp it but that might be far-fetched; they could just say they didn't know about the RAM issues that early on.

I noticed a really big improvement in boot sequence time when I updated bios the first time too, RAM benchmarks improved significantly. Hopefully your system stops crapping out.

We still don't really know what's causing people's monitors going black, the only confirmed lead we have right now is that something is up with how the system handles the RAM. That has to be fixed before we can even look deeper and see if there's also something wrong in that area of the X170KM-G. For all we know the RAM is at the bottom of it and fixing it makes all the other problems vanish too.

Fingers crossed on a fix coming soon.

 

Alex, RESPECT!
Your contribution & effort to helping people is remarkable.
Thank you!

 

No but: The GUI at one point wouldn't let me slide the minimum fan speed below 50%, this was a while back. I checked for EC error with RWeverything app and it wasn't the problem, it was strictly something to do with one of the older iterations of CC (I cant remember which one it was right now) being loaded up with wrong default fan curves when they pushed the update. The default minimum you could achieve by clicking default in the custom fan curve UI menu in CC was 50%. Try to do that and if you're seeing that behavior you need to uninstall CC, restart system and reinstall to version before the one you have now or version newer depending on what you're on. Otherwise you'll be seeing odd fan behaving like fan idling at minimum speeds higher than normal or fans boosting too loud too fast. The bug fixes/improvements I've seen so far to CC from iteration to iteration are really small and did nothing for us beyond the first two patches. The old old versions of CC are a disaster so please avoid those!

I'd try version v.3.43 (seemed the most stable to me) as first fix if you experience problems.

FYI if the "CPU overclocking" components disappears from the CC main UI after you reinstall don't fret. Just windows search "CPU Overclocking" and see if the component launches (it should). A weird bug that happens when reinstalling CC is that often that part of the CC UI suddenly goes missing for a few days. It's really weird because it comes back at a later time without you doing anything to fix it hahah.

 

Aw thank you! Mostly retired these days so I like practicing my typing skills and trying to stay useful while at it.

 

@Alex Zander
Thats really crazy. I'm working now for over 12 hours with the updated system and the performance step is amazing. I also set the PL1 to 150w => absoluty stable with around 4 hours of rendering.

I send the reseller a message to change the ram. I hope he agrees.

And i tested the ram slots:
keyboard slots: memory frequency 2667mhz
backcover slots: memory frequency 3200mhz

 

This is good news and hopefully stability keeps up!

Quick question though, it it immediately apparent why the system is downclocking the 2 RAM modules you have slotted under the keyboard? Is it a byproduct of taking out the other 2 modules that were directly under the laptop? Or was your system running this whole time with 4 mis-matched modules?!

Did you get a look at what ram is under the keyboard? I'm assuming it's hard to actually see the ram sticks with the naked eye without doing a keyboard removal so did you run something like RAMmon or HWinfo64 to verify the brand and speed of all 4 sticks?

I know I said this already too, but the owner's manual has a note in it about how the RAM should be installed. I looked at it again and it actually doesn't say your system won't work that way it just says "don't do it" lol. No reason given. See screenshot from KM-g manual:

 

I have four exactly the same ram modules. Samsung DDR4 M471A2K43DB1-CWE 16GB 3200Mhz.

In the task manager i saw with the keyboard modules a frequency of 2667mhz. Then i removed it under the keyboard and put it under the backcover. Now the task manager shows 3200mhz.

 

Wow okay interesting. Maybe that's why the manual is warning not to only use the under keyboard slots. That's interesting Memory Controller behavior I haven't seen before . I have seen motherboards unable to handle full speeds when you slot a lot of RAM (more than 2 modules) many times, but this is new.

 

I read about this issure some times ago, but i dont know where. This is why i checked the frequency and saw only 2667mhz.

btw: ssd speed is also better with new bios version.

 

I also updated Bios & EC today, everything feels smoother Even benchmark scores are better.

 

What version of BIOS and EC do you have installed?
I think I have the same ram as you, the seller installed it under the keyboard, but I'm afraid that even installing it under the bottom cover it still does not work at 3200Mhz, because the notebook does not recognize the XMP profile

 

WRONG WINDOW! Sorry

 

Do you still need someone to hold your Vodka? Maybe you've had enough for the day?

 

LOL, when you have 4x 8GB sticks for 32GB and your chrome window has a ton of tabs it does get confusing, I no longer drink alcohol but Hold my beer didn't sound like me as i used to be a vodka drinker.

As for the ram issue seems strange that the modules under the keyboard was running slower. Still think its Timing Voltage as my issue was solved with

BIOS Version/Date INSYDE Corp. 1.07.04TPCS, 11/01/2020
Embedded Controller Version 7.02

for running 4x 8GB 2133mhz sticks.

 

Hahah, ok now the last message makes sense.

I think your suspicion about Timing Voltage is probably correct.

 

My logic if my issue was timing based then as memory controller is on CPU could be a chance that the one whom is having issues could have something wrong with either voltage, faulty CPU or incorrect contact.

Sent from my SNE-LX1 using Tapatalk

 

Hi to everyone,

I have the following configuration:
CPU i9 11900k
GPU Nvidia 3080 165w
32gb RAM 3200mhz
1TB ssd m2 Samsung 980 pro

Question:

Playing Battlefield 5 at ultra setting and resolution 4k I noticed that the GPU consumption is always around 160-165w while the CPU consumes about 50-70w.

But if I lower the resolution to 1080p the GPU consumption drops to around 120-130w while the CPU consumption rises to around 120-130w.

It depends on what? Is there no way to make the CPU and GPU always work at maximum at the same time? The two 560w transformers should do it without problems right?

 

BIOS Version 1.07.05RTR1
EC Version 1.07.03

 

4k = GPU at maximum, CPU has less to do, because GPU can't handle more data
FHD = GPU at ~75%, CPU has to feed the GPU with more data, because it handle all the CPU data

GPU = 165w is max
CPU = PL1 130w is max without OC, PL2 250w for 56sec. but it runs in thermal throttling

CPU limit (PL1) on my X170KM-G is absolut max. around 160 to 170w without thermal throttling over a long time.

 

As @crossshot has correctly pointed out once you go past 1080p the GPU is has more work to do then the CPU which is why your seeing a difference in power draw on the CPU when going from 4K to 1080p , You should see the same when at 1080p when you increase the Resolution Scale from 100 to 120 or 130 in Battlefield 5, even though Battlefield 5 is more CPU bound to GPU bound overall upping the Resolution Scale whilst at 1080p will help with even the stutters.

 

Might I ask what your frame rates are at 4k on BF5?

 

Has anyone tried replacing their FHD panel with a QHD panel yet? I wonder if it would even be worth it though on the small screen.

 

I would like to try the xmg bios but I would like to backup the original bios, because xoitic pc won’t release me the bios

 

Do you have a branded bios?

 

Not sure what you are meaning,it says style note when it boots up

 

BF 5 in 4k ultra setting without RT and without DLSS goes btw 85-110fps after overclok of GPU and undervolt of CPU

 

Ok, "style note" is stock bios. XMG bios have a XMG boot logo. You can take a look into the bios. There you can also find a information of the reseller. If you find nothing, you can flash xmg bios. If you want to go back, use this 1.07.04.
https://my.hidrive.com/share/yze8mg-wf8#$/BIOS and EC Firmware/CLEVO/X_Series/X170KM-G

 

any one having issues with the subwoofer in this model mine just works when it wants too and at times just completely cuts off and wont work for a while??

 

See if re-installing the drivers I mentioned in that post fix the problem. The post is on page 111 of this thread in case you need the jpg that was attached.

If you want more help or have already tried cleaning up drivers try firing up Driver Store Explorer: https://github.com/lostindark/DriverStoreExplorer and take a screenshot of your "sound, video and game controllers" section and post it here.

Edit: another user on this forum sent this to me:
https://github.com/AlanFinotty/AAFDCHDriverMod/releases
They're modded sound drivers, could give that a try too if you're feeling adventurous.

 

very interested in this info when it and if it is listed pm me lol ...missing my 3k screen

 

thanks for the fast reply you rock ill try it , like it works to start a music song or a game then in middle of song or audio just completely dies off .... weird as all hell , and still gota give the guy kudos that i bought this beast from ... @win32asmguy dude did me a hell of a deal and love the beast of a machine lol ....

 

Since I bought the machine This has happened to me twice...

 

Thanks very kind

I guess the Bios is custom XMG, so "XMG" appears on your Sager, right?
For EC I don't think there are any differences between the computers of the various vendors...

 

The first release of the XMG 1.07.05RTR1 was with "style note" boot logo. XMG removed this version and now its with XMG boot logo. If someone need the "style note" 1.07.05RTR1 bios => ask me.

 

Had another Laptop shutdown with just performance mod enabled. Has to be CPU temps as the system hung before it switched off.

Sent from my SNE-LX1 using Tapatalk

 

Do your CPU temps run near the limit normally?

 

Just done a repaste, CPU normally peaks at 91c before settling down to 87c before PL1 kicks in then it goes to 67c during Prime95 using the second option.

However looking into event viewer i see The kernel power manager has initiated a shutdown transition before the shutdown. So thats either temps or PSU's tripping the EC to shutdown the system.

Edit: However after repaste I am smashing PB's on benchmarks in performance mode from the other that was done with performance mode enabled like really smashing them.

Edit 2: All benchmarks done and zipped up

Results before, After 1st repaste and after 2nd repaste DOWNLOAD

 

Does this mean my memory is running at 1/2 speed?

 

I take it your RAM is DDR4 3200mhz if so then what your seeing is correct as DDR is Double Data Rate, so if you multiply the output by 2 it should be close to 3200mhz.

You could use CPU-Z to confirm this as well.