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    *** Official Clevo P37xSM-A/Sager NP9377 owner's lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Ethrem, May 22, 2014.

  1. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Yeah, I would agree that system should be able to run Fallout 4 very well. Usually most big games will have SLI compatibility. Maybe not always at launch, but most will get support for it (though optimization might be a different story though).
     
  2. Ethrem

    Ethrem Notebook Prophet

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    Just don't turn on GameWorks and you should be more than fine with even a single 980M really.
     
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  3. alienowl

    alienowl Notebook Consultant

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    I thinking of doing a repaste on my NP9377. Do the GPUs and the CPU share the same heatsink? I only really want to repaste the CPU.
     
  4. Ethrem

    Ethrem Notebook Prophet

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    They do not share the same heatsink, each GPU and the CPU has their own.
     
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  5. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Couldn't hurt to do both at the same though, since you are opening it up already.
     
  6. alienowl

    alienowl Notebook Consultant

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    Thanks Ethrem. That'll make things easy for me.

    The two GPUs are running nice and cool. The CPU is getting a little hot for my liking, so I think I'll start with that.
     
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  7. ThFlying1diot

    ThFlying1diot Notebook Enthusiast

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    Can the 970M SLI be overclocked near 980M SLI? Tempatures of GPU are now normal max 49 degrees and CPU 4910MQ is max 81 degrees.
    I have installed only the PremaMod BIOS on motherboard not vBios yet. Is it worth it? I also having my 120hz LCD panel before weekend already
    looked below the keyboard and I think I found the EDP connector 50 pin so its a go. Good cable for free with my laptop.

    I have not modded the cooling as of yet. Will look into that also.
     
  8. Robbo99999

    Robbo99999 Notebook Prophet

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    I don't have experience with your model of laptop, but I have seen some very good overclocks that people have achieved on the 970M, and with the low temps you have it's a great candidate for it! If I had your laptop, putting Premas 970M vBIOS on it would probably be the first thing I'd do. I think I've seen people get in the region of 1400Mhz on the core for the 970M - that's something like 30-40% performance increase. Although I think flashing a modified vBIOS to your 970M will invalidate your warranty if your GPUs or system dies & you send it in for warranty replacement - you'd have to flash back the stock vBIOS before sending back if your machine was in a state to let you do so.
     
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    Just be aware the power jumps a LOT when you start getting up that high!
     
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  10. Ethrem

    Ethrem Notebook Prophet

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    Yeah if you plan to try that kind of overclocking, don't do it on a single power supply.
     
  11. qwerty22

    qwerty22 Notebook Enthusiast

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    So I have a dumb question... what is the Advantage of using the Premamod BIOS on this laptop? From a performance standpoint, I'm pretty happy already so I have no plans to overclock it.
     
  12. Meaker@Sager

    Meaker@Sager Company Representative

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    If you are happy then there is no need to touch the firmware at all at the moment. The Prema firmware on this model just helps you extract more performance with tweaking.
     
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  13. alienowl

    alienowl Notebook Consultant

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    I did my repaste today. Prior to applying the new thermal paste, I did a stress test with Intel XTU. Within one minute the CPU hit 97C. That was with fans at full blast. After applying the new paste today I did the same stress test. Max temp was 71C! That was with fans on automatic. That is an incredible difference.

    Such a drastic change leads me to believe that maybe there was way too much paste applied at the factory. When I got the heatsink off, the paste was caked everywhere. I'm attaching a pic of what it looked like.

    cpu paste orignal.jpg
     
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  14. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes, a bit much on the core there, at least you are getting excellent results now.
     
  15. DARCODER

    DARCODER Notebook Deity

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    I cannot find any good information about this upgrade. i have the possibility to get a 4k matte screen ( same used in x9 eurocom) for a good price. But i want to know if this is a compatible upgrade. :S
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    It depends on the connector type, position and mounting method. As a gamer you want a higher refresh rate if possible.
     
  17. Player2

    Player2 Notebook Evangelist

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    Hey guys.
    I want to play batmam arkem knight but it dont work in sli.so I have read in a few different threads to use one gpu as dedicated physx.
    I've never done this before but the settings are straight forward they just require a reboot .
    I have the option to use gpu1 or gpu2 as physx.
    The question I have is wich gpu does the laptop use to display my desktop when turning on my laptop gpu1 or gpu2 or both. Can I set either gpu to physx and my laptop will automatically use other one to run game.?
    I scared if I select wrong gpu to use for dedicated physx and I reboot I will loose my screen.

    I can't believe a Aaa title like this don't support sli. The game plays fine with one gpu but I figured I might as well utilize both gpus as one is just sitting there doing nothing.

    Also do I need to disable sli for this to work or leave sli enabled and just dedicate one gpu to physx.?
     
    Last edited: Oct 31, 2015
  18. MickyD1234

    MickyD1234 Notebook Prophet

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    Hi, I've been playing this game from the first broken release so I've tried a lot of stuff to make it better!

    You will be using GPU 1 when in windows but this does not matter when changing settings, windows will find a working GPU and you cannot mess up.

    Sli was removed from the profile when the first patch was released. The only way I could get it back was to roll back to an earlier driver. The game kept warning me I needed to update the driver but it worked fine and Sli was fairly well balanced - if not stressed, running around 70% on each card.

    With the latest driver and patch they have still not fixed some problem or other so Nvidia have not updated the profile with Sli bits. If you look at the Physx config page the schematic below shows which card will be used for physx. This is independent of Sli. Mine on auto select uses GPU 2 so all is good. The game runs just fine maxed out at 60+ fps. I do have to watch the temp though on the single card. It often levels out at around 85c on auto so I max the fans for a much friendlier 68c-72c :).

    Have to say though I really enjoyed the game after waiting months for a better looking version.

    It may never get fixed as Steam are now offering a full refund regardless of when ordered or how long you have played the game. I'm guessing Sli is one of those things they say 'can't be fixed'? http://steamcommunity.com/app/208650/allnews/#scrollTop=0
     
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  19. Ethrem

    Ethrem Notebook Prophet

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    So I have been playing with XTU tonight... I set my max non-turbo at 8x and set the system to 20W... I thought it would kill performance but it finally makes me able to set my system on maximum performance and go to bed without being woken up by loud fans kicking in. Even at 2GHz (full-throttle load), the system is butter smooth... Also there's another benefit to doing this, when you lower the system multiplier it tends to be like you set it on power saver, even when the TDP is full throttle, but stops the lag when it kicks up the multis. I just wanted to barely have the fans while watching Netflix but I compared my way with battery saving and my way actually allows for much quicker dynamic core boost than Windows' which sets it at 800MHz and makes for stutter. This is stock system BIOS. It sits at 4GHz when its idling or doing something light just like it would with the higher max non turbo but when I set it back to the stock 57W it sill doesn't blow the roof off the house with fan noise. Something to try if the fans get to you like they do me.
     
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  20. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes, I like to have a few different profiles for different tasks.
     
  21. aarpcard

    aarpcard Notebook Deity

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    Sorry if this has already been covered here - I'll end up reading through all of this thread eventually. Is there a good way to increase cpu cooling in this laptop? I have my i7 4800mQ set to a constant 3.9ghz in XTU with a 22mV undervolt. Under heavy load, the cpu gets to about 98-99C. While gaming it's around 92C. If I set the cpu to stock clocks, its more reasonable - around 80C under max load.

    I've repasted with IC Diamond, and I've taped up the gaps between the fan and the heatsink. Compared to the gpu heatsinks, the cpu heatsink is small and obviously isn't designed for the same TDP as the gpu heatsinks.

    With a proper cooler, I imagine I should be able to have my overclock thermally acceptable. How are people with Extreme Edition CPU's keeping them cool? Are there any relatively simple mods that work well? I have a spare cpu fan - I'm thinking of manually wiring up a fan controller to see if I can get it to spin faster (even if it means shortening it's life).
     
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  22. Ethrem

    Ethrem Notebook Prophet

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    What voltage is the CPU using at stock? If you order a replacement bottom cover, dremel out the holes around the fans and then install a screen it should drop temps by roughly 10C but what are your XTU settings? I have a fireball 4940MX set at 57W, 105A and it NEVER hits those temps but with a -80mv UV its maxed at 1.18v VID...

    I just ran wPrime 1024M and it maxed at 87C but of course it throttled itself to between 3.7 and 3.8GHz under a full on 8 thread load. My 4940MX is probably NOT the best specimen... And UGH now my video card is whining again. I'm ready to throw this computer out of the window...
     
  23. aarpcard

    aarpcard Notebook Deity

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    How on earth did you get a -80mv undervolt? Is that stable for everyday use? My stock voltage is 1.108v.

    I've only reduced the core voltage offset to -22mv. I haven't touched either I/O voltages. If I drop the core any lower than 22mv, it's not stable long term.
     
  24. Kainez

    Kainez Notebook Enthusiast

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    Hey guys,

    Is there a tutorial on how to repaste this machine anywhere? Also, what compound is reccomended? I remember IC Diamond and Gelid Extreme being tossed around a lot. Lol

    My CPU & GPU temps are a bit higher than what they were 2-3 months ago. CPU is actually breaking 90c under stress, and GPU's idle about ~10c-20c higher than the previous ~30c idle temps. It's about time for a dusting, and perhaps a repasting.

    Also, does anyone else get screen tearing in the OS? Like, I will see this weird screen tearing that only happens on the left side of my screen about half, or a bit over halfway down from the top of the screen.. It's not like regular screen tearing either, I think. It basically happens in any app that doesn't have built in v-sync. Think like Chrome (W/o hardware acceleration.), Steam, iTunes, Foobar2000, etc. (I've also seen that the Twitch streamer Lirik has the same sort of tearing come through his stream as well.)

    It's not much of a bother, just wondering why it's happening.
     
    Last edited: Nov 7, 2015
  25. Ethrem

    Ethrem Notebook Prophet

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    Its 100% stable for me but that's because my stock voltage is like 1.2v... My 4940MX is not the best of the bin. I think stock VID is like 1.212v @ 3.8GHz...

    Its incredibly easy to repaste. Just pop the screws on the case and carefully unscrew the CPU heatsink (because those screws will easily strip, I've done it and had to use needle nose pliers to get the screws off) and apply your paste. ICD wouldn't need to be replaced as often as GC Extreme but GC Extreme offers another 2-3C drop in temps in my experience. Just keep in mind these Haswell chips are meant to handle high 80s and low 90s under full load. You won't notice a huge drop unless you use Liquid Ultra really and the dangers of that stuff mean you have to be careful.

    That tearing sounds like a driver issue. Get DDU and go to 347.88 and outside of new SLI profiles your system will be a lot more stable... NVidia can't make a driver these days......
     
  26. Kainez

    Kainez Notebook Enthusiast

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    Sounds easy enough. Lol What should be used to remove the previous paste? Also, is there any difference between IC Diamond 7 or 24?

    Just finished dusting and barely noticed a GPU idle temp difference. Maybe 3c-5c temp difference on GPU's, but my machine has only been running for ~10mins. CPU idle temps seemed to have improved 3c-10c though.

    Thermal paste degradation perhaps? GPU's are idling around 45-55c on auto fans. They used to idle between 30c-40c on auto, and never got past 36c on max fans. Granted I run max fans 2/3 of the my machines up-time since the noise doesn't bother me.

    I tried switching back to 347.88 a while back and I don't remember it fixing the tearing. I'll try it again though. I'm currently running 353.38, and outside of a driver crash once in a blue moon everything seems fine to me.
     
  27. TomJGX

    TomJGX I HATE BGA!

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    The previous paste dries out and you need to remove it before putting new paste as it defeats the purpose of repaste...
     
  28. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    I can do -100mv on my cpu easily and even more than - 100mv on my gpus.
     
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  29. Ethrem

    Ethrem Notebook Prophet

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    Your temps sound fine but as for your question about ICD 7 vs 24, its the carat value of the diamonds in it... In other words just different tube sizes.

    Standard rubbing alcohol will remove all previous paste safely or you can order some ArtiClean which does a great job, especially on caked and baked paste.
     
  30. Kainez

    Kainez Notebook Enthusiast

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    Alright awesome, I'll probably just end up grabbing some ArtiClean and ICD7. Q-Tips, Paper Towels, and coffee filters should work fine right? Or what would you recommend to wipe the paste off while leaving the least amount of leftover particles?

    @TomJGX: Yeah, I was trying to figure out what to remove it with. xD
     
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  31. Ethrem

    Ethrem Notebook Prophet

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    I use qtips for the open area around GPUs and roll them so they don't rip but just get some magic cloth microfiber from Amazon. They're cheap and don't shred.
     
  32. Meaker@Sager

    Meaker@Sager Company Representative

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    The open area around the die is just a cosmetic thing, you can leave that with no impact on performance if it does not bother you.
     
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  33. Ethrem

    Ethrem Notebook Prophet

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    Bothers the heck out of my OCD... It took me two hours to clean around my GPUs last time... I haven't even popped the lid this time.

    I went through and tested out encoding... DVD -> MP4... wow that blew my mind... 100% CPU usage and 79C max temp... I guess living in a basement now is going to have cooling perks... Now I need to get used to not killing spiders...

    I have to say that with everything I went through with Xotic and Sager... I'm finally happy. Except my master has coil whine that is highly noticeable...... But hey, the CPU doesn't overheat anymore and the GPUs don't either so if I have to deal with the annoying whistle when in 2D mode... I'll take it over all of the other issues I had! I think I made my friend cry when I was running the media test because he has 3 Macs and there's no way his i3 Mini could even dream of doing what my 4940MX did at 2GHz and his new i5 27" iMac won't be able to touch it either...

    Even further, Handbrake doesn't support my GPUs for CUDA acceleration (at least not on 347.88) so I can't even begin to imagine how much faster that 20 minute process would have been if I had GPU acceleration!
     
  34. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Copy these 2 files in the below link to the appropriate folder and reboot then enjoy your CUDA bro:

    Restore CUDA in the latest nVIDIA Drivers 34x.xx
     
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  35. Ethrem

    Ethrem Notebook Prophet

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    I only did the test for him but thank you anyway. I'm fine with things just the way they are... While I'm curious about just how fast CUDA/OpenCL would make a transcode, I don't plan on doing it again any time soon. I ripped I DVD I own and when I really enjoy a movie, I buy it.

    There used to be an app that was straight up CUDA... 5 minutes to rip a DVD... But nVidia killed it. That was back when I had an 8800GTS so I can't even imagine what Maxwell could do but its rare that my system works properly and if I have to send it back again for being stupid @pat@XOTICPC and Sager are going to kill me... And the quickest way to burn up a GPU is to use it like a CPU which is exactly what CUDA does... I'm only not running Windows 10 because I'm afraid that if it killed my LCD, I'd lose my 120hz and get some trash to replace it... No thank you, it is working just fine. If it ain't broke, don't fix it... Same reason I haven't even done a repaste. I haven't even popped the cover off to see if they replaced the heatsinks (I took pics so I would know) because its been working just fine. After you send a machine off three times in a year and it comes back working, you just don't mess with it.
     
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  36. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    From what I've heard about EDID corruption, it's very easy to fix it using Linux and it doesn't permanently damage it, plus I haven't heard of any 120 Hz screens affected by it.
     
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  37. Ethrem

    Ethrem Notebook Prophet

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    Did you see the part about 3 RMAs in a year? LOL. My luck has been terrible with this machine and I'm honestly not happy they didn't replace it but its working and I can finally enjoy my machine... I don't want to have to sit there on the phone with Sager tech support trying to explain that the EDID got corrupted. Language barriers are not pleasant to deal with and while I have the number and email for the lead tech, I just don't want to have to go there again. Quite frankly I believe they should have replaced the whole machine after 3 RMAs but they sent me back a machine that works... I'm not happy about how the RMA went but I am happy to have my machine back and I just can't risk losing my 120hz screen. I even have accidental damage from Xotic but what are they going to do? Give me what Sager has which is not 120hz and I don't care what anyone says, my eyes can easily discern the difference... In fact when they sent it back to me I played a game and thought the cards were stuttering... no, they never bothered to go into the nVidia control panel and switch it to 120hz for me. Seriously don't get me started... I got a popup that my Windows wasn't genuine when I got it back and had to find a third party app that showed my BIOS key and call Microsoft to find out that they sent me their internal Windows and not the one I paid for so I had to spend 3 hours between the phone call and reinstalling everything.

    If I wasn't an intelligent human being and went to System and saw that it was 8.1 and not 8.1 Pro, I would have had a whole other fight with the people at Microsoft... And that's even beyond the fact the program I grabbed was even able to read the BIOS key from EFI! I totally guarantee that if it was anyone else, I would have had to send the machine back and it was bad enough they had it a month, lied about replacing video cards, got busted because I had images of the ASIC numbers, had to explain what ASIC was, had to put Heaven on my Google Drive because their lead tech wasn't smart enough to discern a banner from a download link....... The whole thing was an absolute mess and if they would have listened to me in the first place, it would have been done in two weeks when they got their new shipment of 980Ms. The biggest thing is that they tried to insult my intelligence by saying there was nothing wrong with the cards because they sent me images when they ran Heaven that showed 87C (the point when Maxwell throttles) and stable core... Umm, Heaven doesn't update when the clocks drop and when I first started talking to them, I told them flat out to use Precision X to have an OSD... I can't even begin to tell you how angry this whole experience was @i_pk_pjers_i!
     
    Last edited: Nov 8, 2015
  38. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    man you sre one patient person if it was me i would have lost my **** on them
     
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  39. Ethrem

    Ethrem Notebook Prophet

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    I'm a Libra... In case you don't know... We aren't known to be the most patient people in the world, especially when we're flat out lied to... I still managed to hold it together while going off with words in my head... I'm still FURIOUS about the whole thing... But what can you do?
     
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  40. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    just to clarify and make things clear, who's fault was this? Xotic PC or Sager? For the amount of money we pay we should expect nothing short of excellency in customer service and some common sense. Heck if as you said they only listened to you instead of just hear you, a lot of this could've been avoided.

    PS: My sign is a CANCER and have 0 patience
     
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  41. Ethrem

    Ethrem Notebook Prophet

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    1000000000000000000000000000000000000000000000000000000000000x~ Sager. While I'm not amused about the way someone at Xotic feels about me, when it comes right down to it, Xotic did every thing they possibly could to help me even before I was a mod and I blew up back last December...

    As for the Cancer and 0 patience... I'm a Libra with a Cap moon AND rising and I'm amazed it took me this long to finally say something. It could possibly cost me my Sager mod job but with what I had to deal with.... I mean... Guru3D... has ads at the bottom... How can you be the lead tech and not know that a flashing banner is an ad? I've never let it out... Trust me, I have enough Scorpio in me ........
     
  42. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    Scorpio, reporting in. That's scary to see how Sager handled things.
     
  43. Ethrem

    Ethrem Notebook Prophet

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    Well if you think about it, Dell would have been worse... I get that they were out of 980Ms... but you and I both know if it was Dell I would have had to deal with the depot and all the mess they made... Sager made it right in the end... They just didin't believe me... I understand though... 2 pairs of 880Ms and then a bump to 980Ms and then the machine was sent back? I'd be suspicious... it just made me mad that they tried to tell me 87C wasn't throttling Heaven... well duh, I told them flat out that they needed an OSD to see the core drop!!!

    As a Scorp, you have to know that someone who has four planets in Scorp, four in Cap, four in Libra, and four in Sag......... you really don't want to make them mad!!!! I really am amazed I didn't yell although I ripped Xotic... And the thing is, they didn't do anything wrong. I have zero complaints... even after reading the emails they sent to Sager... I was being a pain... and I blew up at the wrong people... Trust... I lost it... I've got a Cap moon and a Cap rising... that's one of the worst combos for temper and then you combine that with German and Irish blood... I'm honestly amazed I didn't blow up more considering everything going on in my personal life at the time... My birthday was 10/2 and my best friend and roommate died on 10/16.... If he had passed before I got my laptop back I think we both know how mad I would have been... But the machine still doesn't work right... Just for the record... I had to spend a few hours with the amazing @Prema to get the cards undervolted and they STILL max at 86C unless I force max fans which sounds like a vacuum cleaner! I'm not impressed... An undervolted 980M should run around 76C... not 86!!!

    If I didn't spend 4800 on the machine and then spend another 400 to "upgrade" to cards that have the same problem I wouldn't be so angry... but 5200 on a machine is a lot when you only get 1345 a month in disability.... I bought this machine to be future proof and its been nothing but a headache.
     
    joluke, TomJGX, toughasnails and 2 others like this.
  44. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    Actually, I think an undervolted 980M should run around 66C not 76C but yeah 86C is ridiculous. Hopefully, your machine at some point will be perfect and futureproofed. I'd almost say it may be worth looking into getting replacement heatsinks for your GPUs to see if that helps, maybe they are really warped/bent.
     
    Ethrem likes this.
  45. Ethrem

    Ethrem Notebook Prophet

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    Supposedly they did that... for the second time...

    Original specs... 880Ms... they failed... sent in to Sager... Xotic made them replace them... They failed again... Sent laptop into Sager... Asked about 970Ms and got offered a cheap upgrade deal that got me 980Ms... ran fine then got hot... Ignored it and worked around it with max fans keeping them at 80-82C under full load... Key flew off the keyboard (right shift key I don't even use - popped like a spring right in front of me while I was watching TV)... Yet another RMA... decide to ask Sager to look into why video cards are so hot while they put the key back on... ended up up without my machine for a month, was lied to multiple times, finally they replaced the video cards... But I suggested that the motherboard may be defective because it didn't make sense that two families of video cards were doing the same thing (starting out fine and then getting really hot) which could only be explained by either a bad A/C adapter pushing extra voltage (tested the machine with a Kill-A-Watt - 324W under load is normal) or the motherboard slowly and insidiously killing cards... Paid the money to send them the machine yet again (I didn't have a proper box so I had to pay UPS to box it for me to make sure that if it got broken in transit, it was their fault not mine)... Argued with them about doing ANYTHING... They sent me a picture from Valley showing 87C and tried to tell me that was normal................... You know what, I'm getting really angry... I'm so mad right now that the lights in my room are flickering... I'm going to hop off here... but long story short, it was a terrible experience and I still have overheating cards........
     
  46. ascottuk2010

    ascottuk2010 Notebook Geek

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    Hey all, need some help with my P375SM with 2 x m290x in crossfire, all has been fine until recently there has been a strange line (artifact showing on the left hand side) it flickers on and off rapidly when any 3D game is in use, I have tried different drivers to no avail, it doesn't actually seem to effect performance and i repasted the gpu's a fee weeks ago with GC extreme and temps on either card do no not go above 74 on a loop of 3D mark 2011 for an hour.

    Any ideas?



    Sent from my A0001 using Tapatalk
     
  47. Meaker@Sager

    Meaker@Sager Company Representative

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    What happens if you disable xfire?
     
  48. aarpcard

    aarpcard Notebook Deity

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    Update on my cooling issues. Just repasted with Liquid Pro. Temps have dropped considerably. About 8C+ Still too hot though. I'll look into sourcing a spare bottom cover. Anyone know where I could buy one - or do I have to leave it up to ebay?
     
  49. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    ebay is an option, otherwise you could try hitting up where you bought the machine from or any resellers that just sell spare parts, and see if they can get pricing on just a bottom panel for you.
     
  50. Robbo99999

    Robbo99999 Notebook Prophet

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    Sounds like it could be a GPU hardware issue, hope it's still in warranty, if it is get it fixed before it runs out!
     
    hmscott likes this.
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