*** Official Clevo N85xHKx/HJx Owners Thread ***

Key Features

• 7th  Generation Intel® Core™ processor
• Built in the NVIDIA® GeForce GTX 1050 graphics card
• Support 4 active displays
• High resolution panel
• One M.2 SSD SATA or PCIe Gen3 x4
• 2x DDR4 Ram Slots (upto 64Gb)
• 2 x USB 3.1 (1xType A + 1xType C, Option)
• Full color backlit keyboard or White color backlit keyboard
• Sound Blaster™ Cinema 3
• M.2 LTE or UMTS/HSPA+ Card

Useful Links

Clevo http://www.clevo.com.tw/clevo_prodetail.asp?id=1029&lang=en
Bios - Service Manuals https://repo.palkeo.com/clevo-mirror/N85xHKHJ/
Modded Bios -
LCD Models
LG LP156WF6-SPK3 IPS FULLHD Matte
LG LP156UD1-SPB1 IPS 4K Matte

 

PLEASE HELP-- ANYONE WHO OWNS A CLEVO N850 HJ or HK

My new PC keyboard and others on brand new PCs of this model for sale here in Australia are displaying colours incorrectly on what appear to be faulty keyboards.

I trying to determine if this problem is specific only to this model here in Australia and if my reseller has gotten a faulty batch or if it is worldwide and very bad engineering and quality control by Clevo.

I will be submitting a written complaint to my resellers manager to forward this issue to Clevo.

CAN ANYONE who owns one of these PCs PLEASE CHECK if your PC is behaving as below and post a reply in this thread describing what you see. Thank you

THE PROBLEM--
When displaying red, green or dark blue over the whole keyboard ALL LEDs under ALL keys display the correct colour.

When displaying light blue, yellow or purple as selected from the colour wheel app, ALL the keys and LEDs on the entire keyboard also display the correct colour selected EXCEPT

ALL the keys on the front row display 2 different colours, one on the Left & one on the Right side, front and back of EACH key.

When light blue key colour is selected the front row only shows dark blue one side and green on the other.

When yellow key colour is selected the front row only shows yellow one side and green on the other.

When purple key colour is selected the front row only shows purple one side and dark blue on the other.

This fault is very obvious, looks bad and most would naturally assume is a definite fault with the keyboard.

 

Some reviews for anyone interested--

http://mogztech.com/eluktronics-n850hk1-pro-premium-gaming-laptop/


Also a New review from Toms Hardware-

http://www.tomshardware.com/reviews/sager-np6852-gaming-laptop-review,4955.html

A few of my own observations that differ from the Toms review-
The first of these is that my CPU and GPU are not getting as hot as they did in their tests.

In a 23C room, running separately several times, Prime 95 stress test saw my CPU go to a Max of 85C and Furmark had my GPU at a Max of 80C.
This was with fan speed on Auto, switching manually to 100% fan speed and the temps were slightly less.
If you add 10C to the room temp to make it a very hot 33C then Add the same to the above temps then 90-95C in a very hot environment.
The max TDP for the i7700HQ CPU according to Intel specs is 100C.
So I dont think with normal gaming and multimedia use the cooling is really a worrying issue.

Your results may of course vary.

Regarding build quality, I don't think it is quite as bad as they describe it -

The main hand rest and trackpad area is very firm , the area has only a very slight flex IF you press very firmly with your fingertips at certain points and try to deliberately flex it.
The keyboard in a few spots has a very slight flex IF you push abnormally hard on the keys and hold them down with that hard pressure.
Unless your stab at the keys individually very hard when typing you wont notice any with normal key press pressure.
I dont touch type but henpeck at keyboard with 2 fingers and a light touch and dont notice any flexing whatsoever with normal usage.

Yes it does flex if you push on the screen cover or try to open the screen against the firm hinge pressure on on side only instead of in the middle. Yes this could have been made out of thicker stronger plastic.
If you were very rough with the screen or hit the closed cover very hard with something very solid then you may do some damage to the screen but again with normal care in handling a PC it shouldn't be an issue.
I'm sure the same could be said of some Aluminium covers too.
Most of the mid and higher end Clevo PCs have an Al chassis so that is always a different buying option.
This is the entry level range.
The plastic is very resistant everywhere to fingerprint smudges which is great .

I am having an issue with the colour display as I have described in detail in my post above in this thread.

I will update this post with a few more observations as time permits.
Any Q feel free to msg me.

 

Also want to add mine has been perfectly fine with Temps with gaming on long sessions.... not throttling at all.. better temps than my alienware m18xr2
Can anyone sure their 1050ti 4Gb VBIOS as i have a 1050 but with 4gb Memory bit confused as even in service manual i dont think 1050 4Gb is a option only 2Gb

 

The vbios is in the BIOS and I would not try to flash it, Nvidia laser cut their chips.

 

Thanks Meaker@Sager!! Will not try

 

Good plan, enjoy your 1050 though and the 4GB of Vram should serve you well.

 

My reseller metabox confirmed they received a few boards with 1050 4gb I was one of the lucky one to get

Sent from my MHA-L29 using Tapatalk

 

Considering what you guys pay IMO that's only fair

 

Do you by chance know where i can purchase "Part No: 6-43-n85h1-010-2s"
the 30pin LVDS tp 40Pin 4K Edp Cable?
In service manual as that part Number

 

Usually your reseller is the best place to get such parts, there are a few parts suppliers out there though. I would not be able to directly recommend any however.

 

Some reviews of the N850HK /HJ for anyone interested--

https://www.laptopmag.com/reviews/laptops/origin-pc-eon-15-s

Laptop Mag just voted it best budget gaming notebook under $1000USD. See here-
https://www.laptopmag.com/articles/sub-1000-gaming-laptops

More Reviews-

http://mogztech.com/eluktronics-n850hk1-pro-premium-gaming-laptop/

Also a New review from Toms Hardware-

http://www.tomshardware.com/reviews/sager-np6852-gaming-laptop-review,4955.html

 

absolutely love mine even without ti model... runs everything i try on it... great experience with this unit so far. Nvme drive is a must super fast load times!!!

 

A decent sized one is best, like your 500GB one.

 

Sure is also picked up a Killer Wifi Card!! & Puchased two 24" LCD Panels... can't wait to upgrade to one of the 15.6" running desktop CPU

 

Well you have a decent package for now, no need to jump in immediately But yes they are fun too.

 

removed

 

Note this is reverse engineered from Prema's work, I would not personally trust someone like that to:

A) Maintain the same standards of testing/work.
B) Not place in their own code to potentially get up to no good.

 

Sorry Prema did not know this...

 

Cheers dude, I (and I am sure @Prema ) appreciate the removal.

 

Does anyone know if there is a Sager NP6852/N850HK1 specific bios update or when it is coming out? Has anyone successfully installed the Obsidian BIOS on the Sager NP6852/N850HK1? Thanks

 

Why would you install our BIOS and void your warranty? Makes no sense... Our BIOS is not public for good reasons.

 

@GroupilFroid

Mine is M2 ssd, I have one small termal pad on it covering only part of ssd.

I talked with XMG to buy another bottom cover and to mod it, make more air holes. Then fans on my laptop stand will be able to push more air inside.

I am frustrated with inability to make custom fan profiles.

 

Oh you have a laptop stand ? The 55° idle is with the stand runnning ?

I've managed to get the temps down by removing the "Turbo Max Power" in the Intel software, and removing an Autodesk app which was using too much CPU.

Now I'm running at 50°C, with 10 Firefox tabs including one youtube, Steam, Discord and Winamp open.

I haven't tried the "Custom" mode for fan profile for now, I'll do

 

Yep, 55 is with stand. If i turn fans on when I power on laptop temps are normal then, 42 for cpu, 38 for gpu and 39 for ssd. That is why I think this chasis has poor air flow.

I will try turning off that Intel Turbo. That is the only downside of this laptop for me.

 

I have an idea about adding additional heat pipes, and additional heatsinks. I'm waiting for delivery, I hope everything will turn out as I planned)

 

Interesting, will follow that (oh crap, I have mine since last monday and I'm already considering modding it )

 

here some photos of the new cooling system



https://www.facebook.com/CEGHARDCOR...4539865055899/809570265886186/?type=3&theater

and here a video of the eon15-s (n850hk1)

 

I really want to buy such cooling for the CPU(

 

i've just put a heatsink on PCH. With tape around chip, i have a good contact through thermal paste. Temperatures before was 90-95 under high loads in Division. Now, temp can't get more than 55 degrees. CPU dropped 3-5 degrees as well. First part of upgrade cooling is done.)

Must have everybody.

 

Interesting, does it still fit in the case or you did modify it ?

I'll have to check temps of my PCH

 

Yes it fit, i don't want to modify the case. That's not aesthetic)

 

I played a bit, and my PCH didn't went higher than 45°

CPU and GPU both reached more than 75°, so I guess I won't have to do this mod

 

In light games, as CoD MW2 i have about the same temps. But after 2-3 hours in The Division, temps were much higher.

 

The PCH is more impacted by large amounts of I/O

 

oh ok, I'll keep monitoring it then

 

You can keep an eye but most people don't have issues.

 

Is there any bios mod out yet?

 

Not to my knowledge

 

Only OBSIDIAN bios is modified for our models.

 

Humm not really, just some defaults changed and our logo, everything else is just extra options that used to be hidden:

Intel(R) Speed Shift Technology - Now Enabled by Default and option in BIOS

Boot performance mode - Now TURBO Performance by Default

OS Select - Now default is "Windows 10"

BIOS Fast Boot (not to be confused with Windows Fast Boot) - Now Enable

Full Security Menu Options for Password Set (BIOS / HDDs)

CSM Options

That´s basically it, i´m about to finish the new version, which is basically the latest from CLEVO, but with menus filtered, our current version for this model is messed, too much options that do not do anything, so basically i´m cleaning the house on this one.
Still it wont give you "extra performance" just options, which most of them you can already control in Windows with software like TS.

The basics for this model is finding the perfect Undervolt value and rising power limits.
By undervolting your CPU will be able to maintain turbo clocks under heavy loads, and the temperatures will be fine if the builder used good thermal compounds.

 

New BIOS from OBSIDIAN with updated base from Clevo? Very intriguing, when is the release of the new version planned?) (by secret)

 

I think to buy one N850HP6 i7 from Obsidian.
I saw it is with GTX1060 - 6 GB - this model had same cooling system from N850HK1 or is modified to handle the heat from GTX1060?
The last "revision" from N850HK1 arrive with double heat-pipe for cpu and for gpu too.
But still, the heat from 1050 even ti can not compare with heat from 1060.
So, anybody know something about that?
THX

 

There is a review for that hp6 on notebookcheck

 

I know it isn't the N850HK/HJ but my sisters N850HN has a weird touchpad issue where if you press any key on the keyboard the touchpad stops working until you release that key. This is bad for games that can be played on the go (eg.Minecraft) as the mouse freezes! Anyone have this issue?

 

It's designed that way to avoid issues when typing.

 

What's the recommended path for someone who wants an updated NP6852 [N850HK1] BIOS?

I reached out to Sager tech support and created a ticket, but haven't heard back from them in about a week.

 

Could you PM me your ticket information, thanks.

 

Sent requested info.

Edit: They sent me the updated files (after 11 days) and I successfully updated everything. Thanks for your help.

 

Did anyone know how to fix problem "can't adjust display brightness using hotkey" (fn + f8, f9). My n850hk1 got that problem. I already tried 2 methods:
1. Disable graphic card driver then uninstall monitor ...
2. add "KMD_Enable ..."
None of those works. The other hotkeys work fine, except the brightness hotkey. I even tried clean install the windows, still no luck.