XoticPC experience: daily updates

Friday, June 15 my order of NP6110 was placed; on Saturday, June 16 the order was confirmed and it was in phase 1 (order confirmation). I ordered the matte display for an additional $189 and it adds 4-7 business days to the order.

Yesterday: Monday, June 18: I requested IC Thermal paste which I did not originally choose during the initial customization process.

Today: Tuesday, June 19: This morning I receive an email stating: Please forward your response directly to [email protected]

Your PayPal payment has been received. Please carefully review the following standard options to ensure accuracy:

No Headset
- No External Keyboard
- No External Mouse
- No Notebook Cooler
- No Thanks, Please do not Overclock my system (Overclocking will add 3-6 business days to build time)
- No Operating System Redline Boost
- No Operating System Standard - Drivers & Utility Software Only
- No Antivirus Essentials Software Bundle
- No Office Software
- No Software Bundle
- LIFETIME Ltd Labor* 1 Year Parts Warranty Lifetime 24/7 DOMESTIC Toll Free Telephone Support (Labor through XPC)
Includes FREE Shipping Both Ways for Warranty Repairs (SKU - X9R009)
- No thanks, standard double boxed packaging is okay with my order
- No Outside of US Shipping Coverage
- No Xotic PC Gear

Please confirm these standard options are correct, or please email us any additional changes.

Your request to add IC Diamond has been received. If the options listed above are correct, there is a balance due of $25.00 which can be sent to [email protected] or you may call during business hours to provide a card.

***Later in the day...***

The IC Thermal Diamond paste approved, order status: - - - ORDER PENDING - More Information Needed - - - (the payment was taken care of).

*I do not think any more information is needed*

I will keep updating.

 

Phase 2 as of 30 minutes ago.

 

I may be going with xoticPC. Any suggestions on friendly people over there? ;P. And congrats on the new laptop lol.

 

Thanks pal.

Roland is a great sales representative. I forgot to type in the SAGERFREESHIP coupon to get free shipping and as a result I was charged $28.00. Upon speaking with Roland, he informed me I would be refunded the shipping charge without a hassle...so that is that.

Later, (during phase 1 of the order) I contacted the XoticPC team and told them I wanted to add IC thermal diamond paste for an additional $25. That same day my request was granted, and now I will be refunded $3 after tallying up these past two events.

In any case, the people are wonderful to deal with and I am currently in Phase 2 (Sent for Custom Building / Testing / Burn In & Final QA). Expected shipping time 9-16 business days.

 

Phase 3 as of today.

Most people will go straight from phase 2 to phase 4 because the phase 3 process is when the item gets shipped to xoticpc for custom modifications that the manufacturer does not do. In my case, I chose the matte screen; thus I have to wait a few extra days.

 

Just received an email saying my order is on hold because the matte screen is not working properly and they are trying to troubleshoot it. I told them to just give me the glosse and refund me the $189.

Damn that is frustrating.

 

Better than getting a bad screen through!!

 

You're right. I am glad that they told me of the issue.

So far they are actually a very great group to do business with. They email me back promptly and apply all refunds/additions without a hassle.

 

Shipped yesterday and scheduled delivery is Monday.

I still am yet to receive a refund on the monitor.

 

PM me your order number and I'll look into this for you mattstermh

 

Just received the package.

I'll post later after installing Windows.

 

Look forward to hearing your thoughts!

 

delete......

 

Well I took out the flash drive and restarted and now it seems to be completing installation.

 

delete...

accidentally posted same message 3 times in a row

 

So far so good. Installing drivers now.

 

Solid, solid laptop. I can't believe a machine so small can have so much power.

I am a little worried about the temps, but I have not experienced any problems thus far. And I have a cooling pad with the IC Diamond paste.

 

Very glad you're enjoying it! Out of curiosity, what temps are you seeing?

 

90 Celsius while playing BF3 after 30 min. Is that safe?

I am not overclocking.

 

umm... maybe you should try raising the laptop from the back a bit heard it gives more airflow and better cooling that way.....

 

its pretty high if you ask me >.>

 

I would agree it's a little high, but you also have to take into account it's a GT 650 playing BF3, 90 is the upper threshold of what I can tolerate seeing but any higher and I'd get worried. There was a burn in done on the laptop but it might be that the Thermal Compound still needs to cure a little more. I'd baby it for a little while and then try again in about a week or so. You'll probably see better temperatures then.

 

Alright. What's a good program to use to monitor temps?

(While playing BF3 if possible, without a drop in FPS)

 

http://openhardwaremonitor.org/

I've been using this with some pretty good luck

 

Temps seem to be in the 70's now. Everything is working nice and smooth.

Thanks a bunch Derek

 

I will report back when I am refunded the $189 for the matte.

 

Glad it's working out for you. I'll see if I can get an update on that refund for you.

 

wow thank for keeping this updated it help me get a estimate of the time of delivery from the day i purchase

 

Received my refund for the matte yesterday.

Thanks a bunch Derek and the XoticPC team. I am a very satisfied customer.

A++

 

I'll let Mr Roland know your accolades and I very much appreciate the kind words.

 

Ordered Asus N76 from Xotic, just few upgrade. It's on phase 2 for about 12 days since 08/01. I think it's gonna fast cuz it just like stock, not much delay for build time.