Reflexnotebook.ca

A couple weeks ago I bought my brand new sager NP8150 from reflexnotebook. Overall I have to say there was nothing that could've been done better in terms of customer service.

I chose them because I live in Canada. AI recieved a very polite phone call from them confirming the order, all the chosen upgrades, and outlining their policies (eg their warrantly, sagers warranty, etc). My order was over $1500 so I recieved standard shipping free, except for a brokerage fee which they told me over the phone call but it was expected.

I also made the mistake of not noticing the NP8150-S1 laptop so when I emailed asking if it was possible to change my order, I revieved another phone call. They said that the laptops were shipping that day, and if I wanted to change the order it was no problem but obviously it would delay it. The savings were minimal and I wanted it sooner, so I said it was okay .

Shipping was estimated 5-10 days and I recieved it in 5 so was pleased about that too.

All in all a great buying experience and I couldn't be happier with my sager! I'd recommend reflexnotebook to anyone.

 

We're glad you're experience was satisfying. We take very good care of customers and people just calling for questions they might have. Welcome to the Reflex/Sager family.