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    Question about PowerNotebooks cancellation policy

    Discussion in 'Reseller Feedback Forum' started by RBEffect, Nov 25, 2012.

  1. RBEffect

    RBEffect Notebook Guru

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    Hi,
    I placed an order for a laptop from powernotebooks.com and it is currently in production. I am looking to cancel the order, but I cannot find any information regarding the cancellation policy. Could someone please enlighten me?

    Thanks!
     
    RBEffect, Nov 25, 2012
    #1
  2. gitt13

    gitt13 Notebook Consultant

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    Call them asap.

    Sent from my SCH-I535 using Tapatalk 2
     
    gitt13, Nov 25, 2012
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  3. RBEffect

    RBEffect Notebook Guru

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    Their website says that they're only available on weekdays, though. I really hope they don't ship it monday morning.
     
    RBEffect, Nov 25, 2012
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  4. gitt13

    gitt13 Notebook Consultant

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    Like I said call them asap. Just talk to.anyone whether it be tech support or anyone. Also send an email

    Sent from my SCH-I535 using Tapatalk 2
     
    gitt13, Nov 25, 2012
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  5. RBEffect

    RBEffect Notebook Guru

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    Couldn't get ahold of tech support either. Hopefully some powernotebooks guys on here can see this.
     
    RBEffect, Nov 25, 2012
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Sorry to hear you want to cancel.

    Drop a mail to [email protected] and they should be able to sort it for you.

    Or call us on the number in my sig first thing monday. It's not going to ship today so that's your best bet.

    How far through production is it?
     
    Meaker@Sager, Nov 25, 2012
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  7. RBEffect

    RBEffect Notebook Guru

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    Not sure, but my funds were received on the 16th so I imagine it's almost done.
     
    RBEffect, Nov 25, 2012
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  8. gitt13

    gitt13 Notebook Consultant

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    You might have to be paying a 15% restock fee buddy;( why are you cancelling the order?

    Sent from my SCH-I535 using Tapatalk 2
     
    gitt13, Nov 25, 2012
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    Calling the number first thing tomorrow is your best bet for as fast as possible resolution to this.
     
    Meaker@Sager, Nov 25, 2012
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  10. RBEffect

    RBEffect Notebook Guru

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    I doubt it, since they give full refunds on returns. I'm cancelling because I don't want the 675m.
     
    RBEffect, Nov 25, 2012
    #10