Pro-Star, thumbs up

So far so good. I bought a Clevo P150EM today from Pro-Star.

I'm in Alaska so I sent emails to the sales person or department at each of the major resellers to check on shipping, discounts, and a quote for a specific build. I sent this email at about 10pm Alaska time, that would be 3am EST. Some responded slow, others almost immediately, but everyone responded with in 24 hours. I was looking for a reason to buy from a specific vendor, rather than one from one of the others. Sager sets the pricing on the options and chassis, so it comes down to things the reseller will do to help.

I got an email from Pro-Star as well as talked to a couple different people on the phone. Chris H got me a great deal on shipping, which for Alaska beat everyone else's prices nicely. Everyone was polite and professional.

More info to come as the laptop ships.

 

Alaska? Wow that's far but glad to hear everything worked out awesome

Lets hope your machine ships perfectly

 

Here's my followup.

I got my P150EM early. It was originally going to ship on Oct 5 due to a CPU upgrade. I got a call after I had ordered it saying that Pro-Star was upgrading me from a i7 3610QM to i7 3630QM at no charge and would I mind waiting a couple of extra days. I said yes and was told Oct 5 would be my ship date. The next day it was pushed up to Oct 2nd, I was happy.

UPS delivered as expected in a double packed box with good heavy styrofoam packing. Plenty of protective plastic wrap was all over the shiny bits and the screen had a protective sheet over it as well. Physically all was well.

I immediately popped the bottom off and moved the 740GB SATA 2 drive to the optical caddy I had ordered instead of a DVD or BluRay, and installed my Kingston SSD in he primary slot. Installed Win7 was easy and I used the drivers from the CD provided except the Bigfoot wireless driver and THX drive which I had to get from the Pro-Star website. Immediately after that I upgraded all of the drivers with Driver Genius which made things ridiculously easy. All is good on the software side. I emailed them about my Bluetooth not working at about 1am and had a prompt response to use the Fn-F12 to turn it on. I had actually figured it out before that using the software, but I figured I would send in a test problem and see how well the support reacted. Also good.

Overall my opinion of Pro-Star is great. Good communication, a great price. I'll recommend the to anyone.

 

Thanks for sharing man. My 9150 will be here Thursday, and I'll be switching out my 750gb hdd to a samsung ssd. I don't have the caddy yet so I'll have to put in the hdd at a later date. Quick question, did you need to do anything with the 2nd hard drive after installing it? Any settings you need to change or anything? I know Windows will still boot from the ssd but I was just wondering if the 2nd drive would be plug and play or not. Thanks!

 

Nothing is needed with SATA drives. I did remove it from the laptop when I installed Windows 7 though. Windows decided for some reason that the 750Gb drive was drive 1. I put in back in after Windows was installed, let Windows initialize (ie partition,) and then let Windows format it with NTFS.

 

Awesome, thanks man. Congrats on the laptop! Can't wait to get mine