The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Mythlogic Repair, Completely Disappear

    Discussion in 'Reseller Feedback Forum' started by budgetGamer, Dec 6, 2017.

  1. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    Few days ago I had submitted a RMA request to [email protected], but I still haven't received a single response for the instruction.

    I checked on their live support website, not available
    I hit on their Facebook page and messenger, no response
    I hit on their Twitter page, no response
    I emailed to their [email protected], no response
    I even hit on their account on NotebookReview forum here, still no response
    I emailed to two of the employees in the hope of response, no response
    I call their phone number, received "the person you are trying to reach is unavailable" in British accent

    Are they going out of business? What am I suppose to do with my defective Mythlogic laptop then?
    Hopefully I will get some response here.


    EDIT: Can someone move this post to Reseller Forum? Or I will create a new one
    Thank you
     
  2. sicily428

    sicily428 Donuts!! :)

    Reputations:
    816
    Messages:
    3,610
    Likes Received:
    1,988
    Trophy Points:
    231
  3. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    Nah this recently won't work, someone on the other thread try it
     
  4. mythlogic

    mythlogic Company Representative

    Reputations:
    1,238
    Messages:
    2,021
    Likes Received:
    277
    Trophy Points:
    101
    Hi we just got your email. We will be responding shortly.

    Thanks
     
    budgetGamer likes this.
  5. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    Fun fact, I still haven't received any email from Mythlogic
     
    Spartan@HIDevolution likes this.
  6. Kreuzweir

    Kreuzweir Notebook Enthusiast

    Reputations:
    3
    Messages:
    19
    Likes Received:
    5
    Trophy Points:
    6
    You have to keep bugging them here. It took me a few days but they sent me an RMA label a little while ago. I imagine once you get it and send the computer in, you'll have to keep bugging them for updates too
     
  7. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    Holy ****, no wonder they canceled their phone line
     
  8. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    @mythlogic is it true? Why would you cancel the phone line
     
  9. Falkentyne

    Falkentyne Notebook Prophet

    Reputations:
    8,396
    Messages:
    5,992
    Likes Received:
    8,633
    Trophy Points:
    681
    Papusan and Prema like this.
  10. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    @mythlogic

    Fun fact, I still haven't received the RMA label yet
     
  11. budgetGamer

    budgetGamer Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    6
    How long does it take to generate a RMA label, and let me send it back to Mytlogic?