My recent XoticPC experience.

I posted this in the NP8130 owner lounge but wanted to post it here also.

One final thing I'd like to say is that I was hesitant at first to go with XoticPC because I had never done business with them previously and didn't know anyone who had. I am happy to say I received fantastic service. I made the initial order and the 95% gamut glossy screen was on a 1 day delay because of them being out of stock while waiting for a shipment the following monday. I was called by an XoticPC rep the following morning to ask me if I wanted to wait or if I wanted her to change the order. I decided to wait the extra day (the screen is completely beautiful and worth every penny). The build time was only a few days and the shipping took a total of 5 days including saturday and sunday (from Californian to me in Michigan).

I also forgot to mention in that post that while on the phone with the rep she not only verified every single component of my order but also answered all the questions I had, even asking me to hold for a moment while verifying one question with a manager to be entirely sure of the answer.

I will definitely do business with XoticPC again and have already recommended them to a couple friends who are looking to buy laptops in the near future.

 

Thanks for your kind words mneumonic Enjoy the new machine and if there is anything we can do for you don't hesitate to ask!

 

Xotic PC has absolutely killer service! from the time I placed (not paid for) my order to the time it shipped, was 6 days. Its shipped only 2 days after payment. To say the least I was very impressed when I checked my email after being out to those places I go. I will definitely be recommending them to my friends and I'll be sure to do business with them again. Plus, I am from the great plains, and its nice to know they are close to where I consider home!

 

This is great info to hear, thank you.

 

Thanks for your kind words Coxy. It is our goal to ship items out quick yet maintain high quality standards. Hope you enjoy the new machine. If there is anything we can do, we are here to help around the clock.

 

Good to read good things about XoticPC as im really thinking of going with them.

Ive already had some issues with Malibal (they blocked my account as soon as i told them i was going to compare prices against there competitors)

XoticPC have been nothing but kind and professional (i told them the same ie that i was going to compare prices)

 

Thanks sund00bie. Sorry to hear of your troubles, we would be happy to help. We have cheaper USPS options along with UPS rates that are very competitive. Let me know if I can help with anything. You may also contact any of our many reps.

 

Thanks for the reply. Your right, your shipping prices are very competitive, its i who made the rookie mistake. You may note ive just sent though an order

 

Thanks for the order! We will take good care of you We list on our website that we pricematch You should get a email from our billing staff today.

 

My laptop just hit New Jersey yesterday and is in Transit probably to either an Air Base in Mannis, or Kuwait, and will probably reach me in... the next 5-10 days! I am pretty stoked!

 

Posts like this really reassure me about my potential purchase from XoticPC. I'm thinking about getting a NP8150 from XoticPC, and so far the rep that has been speaking with me has been very helpful and positive!