My mythlogic review

Hey guys, just thought that i might as well share my experience with Mythlogic while i am waiting for my laptop to ship
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The main reason that i went with Mythlogic.

• Great customer service from "one smart nerd" and sales rep.
• The custom BIOS (not sure how "friendly it is as compared to the total lock-down of sager bios)
• I do not have to go through the hassle of contacting sager+ sager resellers if something went wrong with my system.
• I can buy my SSD through other retailers and have them shipped to Mythlogic for installation (this is extremely important to me as i am currently living outside of the US and they do not sell crucial ssd over here >.>)
• I like gargoyle

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THE GOOD
On June 24, I placed an order with Mythlogic for the Pollux 1612, and i must say that they have one of the best customers service that i have ever encountered. Before I made my purchase, I emailed a few questions and received immediate response from Jeff at Mythlogic, who was more than helpful with every question I had. Throughout the ordering journey, he responded promptly to all my queries through email. There were times that i emailed him at ~2a.m. in the morning and he replied almost immediately.

*side note: My laptop got it's 7970m on the 18/7 and it entered hardware building phase, and on the 19/7 2a.m. IT ENTERED "burn-in and test"

*2nd aug, I ran into some problems with amazon regarding the mailing address of my rma-ed crucial. Was told by amazon that they cant update the mailing address after the package have began delivery. I immediately contacted Myth's jeff and was told not to worry and they will handle it, guess what the package got delivered to them on the 3rd with no hiccups.

I was also told that while waiting for the new crucial ssd to arrive from amazon, they took the initiative and installed one of theirs into my laptop so as to reduce my waiting time.


THE BAD
However Mythlogic isnt without faults too
Before i ordered my system, i made sure that they had 7970m in stock, and was told that my laptop is going to be shipped by around the 9th of july. This did not come true as apparently they ran out of 7970m when my laptop was built and i was in the dreaded 7970m queue for ~2 weeks. I am not really sure what went wrong with the shipments but i am guessing that the demand for the 7970m were far greater than they have expected, thus causing the backlog.
Mythlogic, being a Clevo BUILDER is slightly more expensive then other Sager RESELLERS


MY LAPTOP SPECS

• MYTHLOGIC Pollux 1612 Chassis (Clevo P150EM) with backlit keyboard
• 15.6" Full HD (1920x1080) Matte 95% NTSC Color Gamut LED Backlit LCD (Pollux)
• MYTH Pixel Perfect Guarantee
• Free MYTH Professional Monitor Color Calibration
• Intel Core i7-3820QM 2.7GHz, 8M L3 Cache, 22nm, DDR3-1600MHz, Quad-Core Mobile Processor
• Free IC Diamond Thermal Compound
• 16GB (4 x 4GB) , PC3-12800, 1600MHz SODIMM (Samsung) Quad-core+ processors ONLY!
• AMD 7970M 2048MB GDDR5 DX11 GPU with Enduro Technology / Embedded Intel HD Graphics
• RAID 0 | 2 Disk Min. Striped set, improved performance, additional storage drive highly recommended
• 2x Crucial M4 512GB 2.5" SATA III Solid State Drive (bought from amazon when prices were low )
• Backlit Chiclet Keyboard - English Only
• Onboard Gigabit (10/100/1000 Mbits/sec) LAN subsystem
• KILLER WirelessN 1102 - Designed for the best wireless gaming, HD video and audio experience
• Windows 7 Home Premium
• Microsoft Security Essentials
• SLAPPA 17" Ballistix PTAC Stealth Laptop Sleeve
• MYTH Lifetime Assurance with Lifetime Labor + 1 Year Parts Warranty, 45 Day 2-Way Shipping Cont US
• Lifetime Phoenix Upgrade Plan

I will be updating this thread when my laptop arrives


JUST GOT MY LAPTOP

Tested the sound and it seems to me that the onboard speakers sounds pretty normal to me, its not fantastic but its not terrible either. Next i went and plugged in my headphone and i gotta say that the bass is kinda light. Will be updating the sound test results when i get my fiio e17 to test out the differences

Ok i am gonna state a few things that irritates me now it the mouse-pad. It keeps going into scroll mode every now and then, even when i am moving the cursor from left to right. Next is the keyboard placement. I kept hitting on the "="key when i am trying to backspace, and the sharp edges are kinda cutting into my wrists too >.>

Will be installing crysis 2, startcraft 2, and kombustor soon to test the temps, but so far while i am typing on chrome i am not able to hear the sound of the fan so no issues there

*update: just ran kombustor full screen for 5 mins and i am getting 76 degrees max, and the fans control seems to work well.

 

Pretty sure they manage their own drivers too, so update us as to what kinda issues you encounter with Enduro!

 

I myself went for 2x8GB RAM because if I ever need to upgrade the RAM I think it'll be easier than with 4x4.

 

i have thought about it, but decided that i most prob wont be using 32gb in any near foreseeable future

 

Updated* just got a pleasant surprise from myth :laugh:

I got bored with waiting for my laptop and decided to visit mythlogic's website to see whats new in their "what da pucK" column and to my surprise i found out that they are now offering the 1202 killer for my p150em. I immediately started a chat with "one smart nerd" and asked if i can upgrade my wireless card even though its now in its "burn-in and test" phase, how much more do i have to pay, and how much is it gonna set me back in terms of my build time. To my surprise, the live chat rep told me that they had secretly upgraded my 1102 card to the 1202. I must say that this experience is just pure serendipity, and i will definitely be recommending Mythlogic if anyone is gonna look for a clevo

 

lol now i'm going to be upset if there aren't any secret upgrades in my system j/k. +1 for mythlogic. things like this make me so glad i went with myth.

there were some cancellations last week so Jeff called me in person to verify some of my build specs and to tell me that My 150EM was being pushed into burn and testing friday night. Really great customer service. I believe our babies (along with poketape's) are being QAd together. Here's to hoping they all graduate with flying colors! hah

 

Wow he even called you? Man, myth's customer service is definitely the best that I have ever seen.

 

yea, it may seem like a small gesture to some, but calling my cell to confirm specs because there was still time to push me into build THAT day is truly amazing customer service. i'm pretty sure most companies would just shoot an e-mail and call it a night.

 

Wow.. glad to know the superb service that Myth provides!

 

Just wanted to chime in since my Pollux 1612 arrived today. I'm so glad I spent a little extra money to go with Myth and a more personalized experience, the experience has been terrific and I'm glad to spend a little more for peace of mind over this purchase. I previously ordered and returned a P150EM from a different retailer (7970M issues, no fault of theirs) who also is a class act and I'll comment on in another thread praising both of these companies. My Myth system is flawless, no dead or stuck pixels in the screen and every driver installed without a hitch. The build is sturdy and I have absolutely no complaints. I like the fact that the driver CD from Myth has everything labeled in the order that you should install them, it helps. I haven't done any benchmarking yet but am about to. I hope you guys also all have a good experience. The wait for this system is worth it.

 

Good to know you have no issues with it.
How long did it take for yours to arrive?

Just placed an order for a 1612 today.

 

Ordered 7/6/12 received 7/23/12. Congrats on your order

 

new update*

My laptop had been in the "burn-in and test" status for 4 day, and since today is the 5th day i have decided to ask "one smart nerd" regarding the delay. Turns out that my system ran into some stability issues when running 2 crucial 512gb ssd in raid0 array. I gotta say that i am frustrated with the delay, but thinking back i realized that i should be glad:rolleyes2:. If myth is having probs with my ssd, then i would definitely be screwed if i had tried to install them myself. Gotta say that myth just keeps on exceeding my expectation

 

Yea we want to get it out ASAP for you for sure, but we are never going to send you a laptop with issues like that to you We want to make sure every laptop is as good from us as possible =)

 

I would totally get a mythlogic laptop but its slightly too expensive for me so I'm getting a malibal instead

 

new update*

Turned out that one of the ssd i bought from amazon is faulty, just sent an rma on it. Expected new ssd delivery date from amazon:7th aug

 

Hey Pawnerzxx cheer up! At least they managed to find the issue before it was shipped would save you so much on future troubles as well. I guess we'll be receiving our laptops about the same time? Curious to as how would the tax and delivery be settled, product to your doorstep and we pay UPS or nearest post office to pay and they'll send? *Shrugs

 

if i am not wrong ups have the inhouse custom clearance. You only have to pay the tax when they reach ur house.

 

*updated first page just got my laptop

 

Gratz on your machine! Hope you love it. I myself am also stuck in the dreaded 7970m queue at myth hehe, as I'm getting the graphics card from them to upgrade my P170HM's weaksauce 560m. Hopefully the new batch arrives soon!

 

Congratulations!

How do you like the 95% gamut screen?

I'm still waiting for mine

 

i am loving the screen will be posting some benchmark scores soon. Kombustor isnt detecting my gpu correctly atm >.> Kombustor is still buggy and not detecting the 7970m correctly but i am able to run it for 5 mins at 92% gpu load with max temp at around 6 degrees

 

The 95% matte is so beautiful. It's definitely the best laptop screen i've ever seen. You will not be disappointed. Editing pictures on this is so amazing.

also, grats on ur new laptop guy. i am really really loving mine.

 

Glad to see that you've received your laptop Pawnerzxx. Grats and enjoy!