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    My Eurocom experience

    Discussion in 'Reseller Feedback Forum' started by outbrk, Jun 30, 2012.

  1. outbrk

    outbrk Notebook Enthusiast

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    I recently purchased the Eurocom Racer 2.0 (P150EM). Being an international customer I needed someone that was willing to ship out of the country. There are a few reseller options but I opted for them because they offered a 10% student discount.

    I have to say eurocom provided me with excellent customer service.
    Responses were quick and answered all my questions no matter how annoying they were. They also shipped with UPS which I personally prefer.

    Laptop is working flawlessly and am very satisfied so far.

    Only negative things I can think of is there is no option to select 'No Branding' when customizing the laptop but I'm sure if I just asked for it they would have done that for me.

    Other problem is the keyboard but that is a CLEVO/Sager issue. The keys on this keyboard are not very responsive and need a decent amount of pressure to register some keys. This would be my only disappointment with the P150EM so far.

    I highly recommend eurocom for their options/prices and customer service.
     
  2. upgradeyourlaptop

    upgradeyourlaptop Company Representative

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    Thanks for the feedback, we're glad to hear the system is working well for you!

    Can you please PM me your order number and your name so that we can pass the positive feedback on to your sales rep?