INTRODUCTION:
Purchased my second Clevo laptop, this time from my local builder. AftershockPC @ www.aftershockpc.com.
First and foremost I would like to thank the team @ AftershockPC for the wonderful purchasing experience and customer service.
Especially Marcus who is very meticulous; fulfilling all my requests :thumbsup:
My AFTERSHOCKPC Experience
Click for pictures! - Jaug you there?
If you noticed from the pictures, I had a brushed steel customisation done for my lid. Marcus has outstanding customer service, he accommodates to all of my requests and accepts last minute changes with a smile. The team at Aftershock are polite and friendly too, I ended up chatting with Zen about games and the current/ upcoming systems. It does not feel like a retail place where you just pick up your order and leave.
A short breakdown includes:
- Ordering of system, build time and ready for pick up - Less than a week everything was done
- As more customisation varieties became available I was given a choice to switch my wrap with no extra charges
- I popped the back of my system, and TIM was applied well
- Although some hardware parts were not available on their site, AftershockPC made sure I got the parts I requested (Ordered directly from suppliers)
- Marcus went all out to offer personal delivery to the airport, when he knew that I had some time constrains to pick up my system on time( Sudden decision from company, to fly)
CONCLUSION:
In summary all I have to say is, I understand a system/laptop is quite a personal thing. And I expect it to be well built with no compromises. With AftershockPC, they have delivered far more than I've expected. With great customer service and support, I'm most impressed with their team.
Therefore I've placed another order of the XG13! (Will post pictures soon)
Would highly recommend my fellow NBR friends to purchase from AftershockPC, especially if you live in Singapore.
Its an ease of mind purchasing with them. Really!
My AftershockPC Experience!
Discussion in 'Reseller Feedback Forum' started by ChewyChewy, Aug 10, 2013.