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    Metabox - Australian Clevo Reseller Feedback

    Discussion in 'Reseller Feedback Forum' started by thegh0sts, Jul 22, 2016.

  1. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Metabox seems to be the only reseller that I am aware of that sells Clevo based laptops in Australia and my dealings with them regarding my P870DM-G were great. I found the staff to be knowledgeable and polite when emailing them or chatting on the phone if I needed to clarify something about my order and I may have been a bit naggy but I would rather things be clarified than misunderstood. What made it better was that they were offering Prema's modded BIOS and vBIOS but only for the P870DM-G, though they are working with @Prema to get more models supported.

    When there was a weird discrepancy in the order tracking (was marked as dangerous goods because of the Li-ion battery ....jeez) Metabox was kind enough to investigate because I did just spend nearly $4000 AUD on this laptop so I better get it right and in the end it was all good and I am enjoying the new found power the P870DM-G brings into my life.

    For those in Australia that are looking for a Clevo-based laptop then Metabox is a good place to start.
     
    thegh0sts, Jul 22, 2016
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  2. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    I think the only other option is Venom, and those cost a ridiculous amount for whatever reason.
     
    Galm, Jul 22, 2016
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  3. Plur

    Plur Notebook Consultant

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    I had the same experience with Metabox. Dealing with high end notebooks they can expect enthusiasts like us and a lot of questions/concerns regarding machines. I know I had a lot too and they handled all questions professionally in my case.

    My only gripe is that about 2 months ago I emailed Metabox regarding an updated BIOS as my machine was shipped before the Prime95 bug came to light so I still need that patch and never got a BIOS back from them after telling me they were working on getting me a newer BIOS. Though in light of Prema working with them perhaps they will ship me a Prema BIOS which fixes that and unlocks a lot more options. Able to perhaps post or PM me where they have stated they are working with Prema on other models? :)
     
    Plur, Jul 22, 2016
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  4. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Well, I emailed them about it and they said they only have the Prema BIOS for the P870DM-G. They are working with @Prema to be a full partner and offer it for all models.
     
    thegh0sts, Jul 22, 2016
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  5. Plur

    Plur Notebook Consultant

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    Thanks for that information. I'll email them on Monday and see if they have plans on attaining a BIOS for my particular model. :D
    Still need that Prime95 bug fixed :p
     
    Plur, Jul 22, 2016
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