Is CEG still a recommended choice?

Hi,

A friend of mine is looking for a gaming laptop and the Clevo p670ra looks awesome for the price and the default configuration.
However, I'm worried about the mayor disregard for customer service they seem to have, the fact that @clevo-extreme hasn't logged in in months, and that now, all their laptops have some sort of discount.

Are they going under soon? I'm worried about the warranty should anything happen to it, and be forced to keep a lemon because of it (specially after a recommendation of mine).

Kind regards and thanks for the info

PS: Just in case, we're from Spain. Also, sorry for the multiple threads.

 

Dont worry about warranty and about our customer Service. We are still here

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Well, that was a pretty long hiatus you had there, and considering the general sale you people where having over there, I assumed you were folding. An unfortunate but not that uncommon occurrence.

If I'm not mistaken, any warranty request will have to be fulfilled by us sending and paying the trip. Right?

I was kinda worried as there were barely any feedback in this forum (and not in a positive light).

 

I have actually bought stuff from their eBay store and a friend of mine in the US here bought a system from them a while back. Kinda had a small wrong item being shipped issue over eBay, but their owner/manager personally sorted things out. This was last month though.

 

Let me put it this way: absolutely not!

They behave very shady, send wrong parts, refuse to correct their own mistakes, don't maintain agreements. Additionally I have also been insulted by them for standing up for my rights, not to mention the racisms comments about competition.

Truly appalling experience. One thing on everything else, do not believe what they say. I was a customer id you are wondering and I have kept record of all this by email. I just have no time to waste but I saw the question on this forum and I thought that maybe someone else could benefit from this. Be aware!

 

Dang, what happened?

 

Ok I'd love to know your story.. Pleas provide some proof behind your story or really speaking you have no credibility... Looks like you just made an account here to whine..

 

Whats up with all the shill posts lately? Can't compete directly so the smear campaign starts?

 

"Maliballed", as it is referred to.

 

Not sure who's doing what in that reference, PM me the TL ; DR version? lol

 

I thought that chapter was closed long time ago.

 

So was Malibal the bad guys, or were they the victim?

 

curious to find out more information about this as well

 

Maybe a little bit more Information about your order? I think we can explain everything as well. Let us know.

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Maybe a little bit more Information about your order? I think we can explain everything as well. Let us know.

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Wrong replay

 

Maybe a little bit more Information about your order? I think we can explain everything as well. Let us know.

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I don't know a lot about it, but if it's like I see on my forum, ceg wasn't very reccomended reseller, and was even banned from forum , for adverts without paying to the forum. Also I heared some opinions, that they don't have real warrant in clevo in DE, but don't know if it's true. Still I wouldn't buy it, too shady things going there was (I don't know, what's with competition, but don't see some many negatives on them).