How long does the XoticPC order process take?

I ordered a Sager NP8677-S with some modifications from XoticPC. I started the order process on November 10th. I decided to use the cash discount, however I wanted to avoid the long clearing times on a wire. After discussing by email with XoticPC (conversation by email takes along time) they told me I should place a "dummy order" with a credit card then send the wire. After the wire cleared they would refund the credit card. I decided the whole process was just too complex. I said I would send a wire, but XoticPC said it be somewhat faster to send a cashiers check. I sent the check and they finally got it on the 24th. However, they said that they would need ID. I didn't see the email at first so I ended up sending the ID on the 29th. They apparently didn't respond to my email, so I sent another 3 days later. A couple days later they updated the order status to pending check/money order. They then

 

I'm sorry to hear about the delays on the order. Can you please email me or message me your order number? I'll check in to this and see what I can do for you on your order. Thanks!

 

Once you get your order, I would suggest initiating a full chargeback via your credit card company.

If they don't deliver the service or good that you paid for, in full, they should not get a cent of your money, especially after stealing hours upon hours of your time.

 

I did get your email with your order number, and replied back to you in case you hadn't seen it. Let me know if you have any additional questions that I might be able to help with in regards to your order. Thanks!