The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Another HIDEvolution believer! Ordering P870KM barebones

    Discussion in 'Reseller Feedback Forum' started by PsyberEMT, Apr 10, 2017.

  1. PsyberEMT

    PsyberEMT Notebook Enthusiast

    Reputations:
    27
    Messages:
    38
    Likes Received:
    47
    Trophy Points:
    26
    Long story kinda short I ordered a P750DM2 from another Clevo reseller who shall remain nameless. On receipt the backlight bleed was so bad and the color accuracy so bad on the PLS display I decided to return it. Even the support manager said "oh wow, that's not right!" when I showed him pics. Decided to do what I should have done in the first place and do a little more research which led me to NBR of course.

    I should say I'm not the typical P870KM buyer. The last video game I played was EVE Online years ago lol. I'm buying it as a mobile (ish?) workstation. I work in public safety IT (think 911 and police) and do a lot of GIS / mapping and SQL database consulting work on the side. I already have the needed storage, RAM and a delidded / conductonaut'd 7700K, so all I need is a barebones chassis.

    I emailed HIDEvolution Sunday afternoon asking if I could get a quote for a barebones P870KM with a single GTX1070 with the upgraded vapor chamber CPU/GPU cooler and basically nothing else. (Rendering a full state's worth of map data can peg even a 7700k at 100% for hours, so cooling is a huge concern).

    I expected to get a quote Monday or Tuesday when I got home. Imagine my surprise a couple hours later when I have an email from Ted at HID in my inbox. Of course, it wasn't just a quote. Instead of just giving me a quote and locking me in to one particular build he updated the friggin website to offer the upgraded cooler on the 1070 models (it was originally only an option for the 1080s). Needless to say I was surprised to get any response at all on a Sunday, certainly not one that involved changing a website to help me order. Now reading all of the feedback on here I'm sold! As soon as the other reseller processes my refund I'm going to be ordering my new toy.

    @Phoenix they should really hire you in their PR department! :-D
     
    PsyberEMT, Apr 10, 2017
    #1
    Legoboy0215, Caas and Spartan@HIDevolution like this.
  2. Galm

    Galm "Stand By, We're Analyzing The Situation!"

    Reputations:
    1,228
    Messages:
    5,696
    Likes Received:
    2,949
    Trophy Points:
    331
    I love this too. I made a comment about delidded i5s once, and then boom it was available.
     
    Galm, Apr 11, 2017
    #2
    PsyberEMT likes this.
  3. yutzybrian

    yutzybrian Notebook Consultant

    Reputations:
    50
    Messages:
    118
    Likes Received:
    100
    Trophy Points:
    56
    They really do have unmatched customer service. Placed my order not realizing there was a NBR discount and I got a call asking if I was a member, because my build looked a lot like what someone who had read through these forums would order.
     
    yutzybrian, Apr 11, 2017
    #3
    Spartan@HIDevolution, Legoboy0215, PsyberEMT and 1 other person like this.
  4. Legoboy0215

    Legoboy0215 Notebook Enthusiast

    Reputations:
    16
    Messages:
    48
    Likes Received:
    21
    Trophy Points:
    16
    I just ordered from them too. They are amazing!
     
    Legoboy0215, Apr 11, 2017
    #4
    Spartan@HIDevolution and PsyberEMT like this.
  5. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

    Reputations:
    39,604
    Messages:
    23,562
    Likes Received:
    36,865
    Trophy Points:
    931
    now that is what I call good CUSTOMER SERVICE and very honest.
     
    Spartan@HIDevolution, Apr 11, 2017
    #5
    Legoboy0215 and PsyberEMT like this.