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    A Disappointed/Desperate Customer from Mythlogic. Please Help!

    Discussion in 'Reseller Feedback Forum' started by ly532923, Jun 19, 2017.

  1. ly532923

    ly532923 Newbie

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    Hi everyone:

    I'm just gonna jump straight into the point here. So I ordered a MYTHLOGIC Deimos 1616 on April 9th, 2017. But since I was told that I had to wait for about half a month for the build to complete, which is too long than I could bear at that moment, I decided to cancel my order. The order was cancelled successfully but it's been over two months till now and I still don't see my money in the bank account.

    I've tried pretty much every means out there to reach them. Email, phone, online support, Facebook, Skype, I tried them all, but got not even a single response.(And by the way, Facebook showed me that they've seen the message.)

    So I was pretty desperate until I see they have representative that still replies here. I really don't want to post anything online but it's been so long and my patience has run out. Could anyone please help me here? Thank you!
     
    ly532923, Jun 19, 2017
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  2. mythlogic

    mythlogic Company Representative

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    Hi give me a few minutes and let me take a look. Thanks
     
    mythlogic, Jun 19, 2017
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  3. mythlogic

    mythlogic Company Representative

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    Please check your email, thanks
     
    mythlogic, Jun 20, 2017
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  4. ly532923

    ly532923 Newbie

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    What email? I didn't get any.
     
    ly532923, Jun 20, 2017
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  5. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Did you pay by credit card? If so, call them and see if you can dispute the charge.
     
    saturnotaku, Jun 22, 2017
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  6. Hrafn Kolbrandr

    Hrafn Kolbrandr Notebook Enthusiast

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    This is not good to hear. I am over two months in on my Mythlogic order. If it hits 3, I'm heavily leaning toward cancellation.

    Luckily I paid by card, so disputing the charge will be an option.
     
    Hrafn Kolbrandr, Jun 23, 2017
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  7. mythlogic

    mythlogic Company Representative

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    Shoot me a quick pm and I'll take a looksee
     
    mythlogic, Jun 23, 2017
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  8. Hrafn Kolbrandr

    Hrafn Kolbrandr Notebook Enthusiast

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    I don't think he can. He only has two posts.
     
    Hrafn Kolbrandr, Jun 23, 2017
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  9. mythlogic

    mythlogic Company Representative

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    Sorry that was directed at you
     
    mythlogic, Jun 23, 2017
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  10. ly532923

    ly532923 Newbie

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    So how long does it take for me to receive the refund? I've been told that it was issued over a month ago, but still nothing shows on my bank account yet. How much longer do I have to wait? Can I get some sort of an explanation here? Thank you.
     
    ly532923, Aug 15, 2017
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  11. mythlogic

    mythlogic Company Representative

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    That refund was issued. It cleared our bank aka you should have it. Ok I will call our bank in the morning and figure out the heck is going on.
     
    mythlogic, Aug 15, 2017
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  12. ly532923

    ly532923 Newbie

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    Alright, another week has passed by. Any news thus far?
     
    ly532923, Aug 22, 2017
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  13. sthadeus

    sthadeus Notebook Enthusiast

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    @ly532923
    What's the latest on your refund? After 2 weeks have they figured out what happened to your money?
     
    sthadeus, Aug 29, 2017
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  14. ly532923

    ly532923 Newbie

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    Still not a single penny shows on my account thus far. Desperately hoping some people who know the representative or the company can contact them and find out what's happening.
     
    ly532923, Aug 30, 2017
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  15. Falkentyne

    Falkentyne Notebook Prophet

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    Something's up. Their rep keeps insisting they aren't lying but people aren't getting their refunds or their parts.
    I smell a rat.

    The exact same thing happened with Lizardlick in the fighting game community. The exact same thing.

    People are predictable, you know? You always see patterns...
     
    Falkentyne, Aug 31, 2017
    #15
    Gursimran82956 and Spartan@HIDevolution like this.
  16. sthadeus

    sthadeus Notebook Enthusiast

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    @ly532923
    Any progress on your refund? It's been almost 3 weeks now hasn't it?
     
    sthadeus, Sep 3, 2017
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  17. ly532923

    ly532923 Newbie

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    Not a thing dude. Their rep seems like disappearing as well.
     
    ly532923, Sep 4, 2017
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  18. Landspeeder_95

    Landspeeder_95 Notebook Enthusiast

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    Landspeeder_95, Sep 5, 2017
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    saturnotaku likes this.