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    Unknown battery?

    Discussion in 'Razer' started by Joseph Lee, Sep 16, 2015.

  1. Joseph Lee

    Joseph Lee Newbie

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    Ran a cmd test for energy report (because I was getting unknown battery remaining) and got this:

    Battery:Battery Capacity Unknown
    The battery capacity could not be determined. This may indicate a firmware (BIOS) problem.
    Battery ID 00002RazerBetty

    do I need to upgrade the bios? if so how? will upgrading to windows 10 fix this problem?