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    Two bad Razer Blades in a row............coincidence?

    Discussion in 'Razer' started by thetruth1983, Apr 9, 2015.

  1. thetruth1983

    thetruth1983 Notebook Evangelist

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    Hey guys! A friend of mind bought the new Razer Blade 15 (i7/256GB) from Newegg a couple weeks ago and when he got it, there was a strange issue. Whenever the laptop would heat up while running a game, the keyboard would become unresponsive. Basically, none of the keys would work for 3-4 minutes until the laptop cooled back down. He got a RMA and returned it for a replacement. We just got the replacement in and unboxed it. It is definitely brand new but there is another keyboard issue. Whenever we hit the "a" key, the 2 key is also pressed. The same thing happens when we hit the "2" key. For example, typing "a" on the keyboard shows "a2" on the screen. Has anyone had an issue like this and could it be a driver issue? I guess he will have to do another RMA but I figured I would post here just in case someone has ran into this same issue.
     
    thetruth1983, Apr 9, 2015
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  2. Splintah

    Splintah Notebook Deity

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    Probably just bad luck I think, but Razer quality control does seem to be an oxymoron.
     
    Splintah, Apr 9, 2015
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  3. thetruth1983

    thetruth1983 Notebook Evangelist

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    What the hell. So we ran 3dmark for ****s and giggles and now the keyboard is working fine. I wonder if it is a soldering issue.
     
    thetruth1983, Apr 10, 2015
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  4. fatlardo

    fatlardo Notebook Consultant

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    Hmmmm so is he gonna send it in again? What if the issue arises again?
     
    fatlardo, Apr 11, 2015
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