I need some advice. I ordered a 2021 Blade 15 the day they were announced, Jan 12. The page clearly stated “ships on March 3rd”. March 3rd came and went but my order remained unfulfilled. I knew there was no delay because others were receiving their Blade and in fact they showed in stock and “ships next day” on the web site. So I opened a case.
All I have gotten is a runaround. They had no explanation as to why my Blade never shipped so I asked them just to cancel the order. It is now a month later and they still haven’t cancelled the order. Worse, they actually charged me for the laptop and never shipped it. Obviously I disputed the charge with AMEX but I’m worried it may not succeed.
What are my next options? File a BBB complaint? Sue them? How would that work with an online retailer? This is $3,200! Please help!
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That’s a bad Razer, feel bad man. Did you ask for refund?
I saw tons Poeple on Reddit telling will sue them but none apparently went true, I don’t think worth time and money, just post this on Reddit i think you’ll get their attention since I know there’s some staff put their eyes there. -
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If Razer cannot provide proof of shipping and receipt your chargeback will be quick and easy.
saturnotaku and mario64 like this. -
Razer charged but never shipped
Discussion in 'Razer' started by mario64, Apr 3, 2021.