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    Razer blade issues

    Discussion in 'Razer' started by Supermiguel, Nov 9, 2013.

  1. Supermiguel

    Supermiguel Notebook Evangelist

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    So i got my blade yesterday it came with windows 8.1, i updated the video drivers to nvidia latest.. And im having a problem, after a bit of gaming, the top bezel (where the power button is) it gets very very very very hot, hot to touch, and the system has frozen about 4-5 times since i got it.. Like ill be playing a game and it will just freeze and wont respond at all, my only choice is to power the system off... This happened while playing bf4, batman arkham origins and world of planes..
     
  2. NovaTornado

    NovaTornado Notebook Consultant

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    Try downgrading a few driver versions. I heard the latest one isn't very good. Sounds like something is overheating, and the blade's cooling is supposedly pretty decent.
     
  3. Supermiguel

    Supermiguel Notebook Evangelist

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    Actually it had an older video driver version it crashed few times then I update it to latest and still happening..
     
  4. Supermiguel

    Supermiguel Notebook Evangelist

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    Best tool to monitor temps?
     
  5. Viralistic

    Viralistic Notebook Guru

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    Download HWINFO 64 to monitor your temps. You may have received a Blade that was poorly pasted.
     
  6. Athryn1978

    Athryn1978 Notebook Enthusiast

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    how long do you play games on your 2013 blade?

    I myself is already having problems with my battery wear despite the fact that I received this laptop a little over a month ago on august 28 2013 and my battery wear is already 3% so my 71 watt hour battery is now a 68 watt hour battery according to hwmonitor.

    I think that is partly due to the extreme heat that the razer blade generates when the system is under load and its no secret that lithium ion batteries do not like heat, and while the heat is localized in the top strip of the razer blade you simply cannot deny that the heat crawls up to even the palm rest, it does not get hot but does get warm.

    I do not use my blade for extended periods of marathon gaming session most I've spent time on it gaming is 2 to 3 hours unlike most people, however with already a 3% battery wear level it does seem to indicate that heat is affecting other components of the blade.

    So there is a significant trade off with the portability we are enjoying its the significant heat that the system generates and also shortens the life span of the components inside the blade.
     
  7. Supermiguel

    Supermiguel Notebook Evangelist

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    well i used it today playing league of legends for about 1h, CPU was around 88C, card about 77C, im run prime95 see if i can get it to crash
     
  8. Supermiguel

    Supermiguel Notebook Evangelist

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    So i ran prime95 with all 8 cores (large FFT), and furmark burn in test for about 10 minues, and CPU got up to 98C and Video card to 86C but system didnt crash.. So not sure why its crashing while gaming :(

    I will run prime95 blend for about 2h to see if its a ram issue..
     
  9. Supermiguel

    Supermiguel Notebook Evangelist

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    ran it for 2h on blend more and nothing :(
     
  10. Supermiguel

    Supermiguel Notebook Evangelist

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    it crashed again playing world of planes...
     
  11. Supermiguel

    Supermiguel Notebook Evangelist

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    you guys CPU and GPU get this hot? 98C CPU and 86C GPU? i may open it tomorrow and apply IC Diamond
     
  12. Rafix

    Rafix Cave Canem

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    No, never seen temps like that in the Razer Blade I'm testing. In order to decrease temps even further I've got a Cooler Master NotePal U2 PLUS from amazon. It works like a charm. Now with +100 +400 GPU overclock I never see GPU temps higher than 78C and CPU higher than 85C. All Razer Blade owners should use a laptop cooler in my opinion. It really saves the day. The model in the picture fit the Blade like a glove.

    [​IMG]
     
  13. Supermiguel

    Supermiguel Notebook Evangelist

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    remember this was under extremely stress... Prime95 + furmark burn in test so i think this is the hottest it should get... During normal gaming it doest get that hot... But my system was crashing and wanted to find out the reason.. I reloaded the OS and installed a second drive (Running RAID 0 now) maybe ill open it and put some IC dimond and post here if my temps decreased... I stripped one of the cheap screws already :( wonder where to get more
     
  14. Karamazovmm

    Karamazovmm Overthinking? Always!

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    if punishing that much and you didnt get a crash, its clear its a driver a problem
     
  15. mcham

    mcham Notebook Guru

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    I had a similar problem on my Alienware laptop (yes, I know this is the Razer forum) where Prime95 and 3DMark burn in could run for hours with no problem but gaming would cause blue screen of death. The problem turned out to be defective video card RAM. 3DMark does not use all RAM of the video card and games crash when they attempt to use the corrupted RAM address. Unfortunately there is no easy way to test video card RAM and I only found out when I sent in my laptop for repair.
     
  16. chocobo4eva

    chocobo4eva Newbie

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    has anyone found a solution to this ? my blade crashes playing almost any game and it's been doing for a year. driving me nuts. i've had it crash when running unity developer. and about 200 chrome windows too. but not on blender or anything similar. i can't figure if it's a driver issue (updated driver multiple times with multiple versions) or overheating (sometimes it crashes after a minute of use. when the machine is still almost room temperature. i thought it couldn't meet game specs. but even 5 - 10 year old games crash it. but theres no consistency at all on how long it'll run . and advice would be really appreciated.
     
  17. hfm

    hfm Notebook Prophet

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    Sounds like maybe GPU issue.

    Is there a crash screen that identifies the offending module?

    Is possible blender isn't using the GPU? Chrome does in some cases.. Maybe go into nv control panel and configure chrome to only use the Intel integrated graphics and see if chrome stops crashing.

    I wanted to blame system memory or SSD (I've had a bad SSD crash my system before). But if certain applications run fine without ever crashing it sounds more like something they have in common, GPU is a good first bet. It's either drivers out GPU memory.
     
  18. chocobo4eva

    chocobo4eva Newbie

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    no crash screen. comp just blackout . total shutdown. as if power just suddenly stopped. can't get into nvidia control panel either for some strange reason . that crashes too. but i think that might be from latest update. will try and see if i can figure out whats going on there and see if your chrome theory works
     
  19. hfm

    hfm Notebook Prophet

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    Backup your important data and try recovering to factory default configuration.
     
  20. chocobo4eva

    chocobo4eva Newbie

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    thanks hfm. i will try to do that when i have a day to spare. the nvidia thing helped part way it seems. crashes are less frequent . still can't go fullscreen and have to run windowed. and still get crashes occasionally. but a full factory reset will probably take me too long to implement for a week or two. will get back when i manage to arrange it. thanks though . you have been very helpful
     
  21. phnx90

    phnx90 Notebook Enthusiast

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    That's strange, since I've had mine for a month and even with significant gaming on the machine and fairly high temps (nothing unexpected), I have 0% battery wear.

    Unless hwmonitor requires day 1 installation for accurate battery wear levels?




    Sent from my HTC One using Tapatalk
     
  22. cthulhucometh

    cthulhucometh Notebook Enthusiast

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    I just got my RBP, and yeah, they do get hot to the touch, but nothing scaulding. The crashing is what I'd worry about more. You have to expect somewhat high temperatures considering its thin and in a metal case.